**Experienced Full Stack Broker Relationship Manager – Insurance Industry Broker Panel Management and Sales**
Remote, USAFull-timePosted 2025-11-03
About the Role:
Are you a highly motivated and results-driven professional with a passion for building strong relationships and driving sales growth? Do you have a strong understanding of the insurance industry and a proven track record of success in broker relationship management? If so, we want to hear from you!
As an Experienced Full Stack Broker Relationship Manager, you will play a critical role in managing and developing our broker panel, identifying and capitalizing on sales opportunities, and delivering exceptional customer service. You will be responsible for building and maintaining strong relationships with our broker partners, understanding their needs and preferences, and providing tailored solutions to meet their business objectives.
About the Company:
Zurich is a leading global insurer with a presence in over 170 countries and a reputation for excellence in the insurance industry. We are committed to building a diverse and inclusive workplace culture that values creativity, innovation, and collaboration. Our employees are our greatest asset, and we strive to provide a supportive and stimulating environment that enables them to grow and develop their careers.
About the Team:
Our Retail team is a dynamic and fast-paced environment that is dedicated to delivering exceptional customer service and driving sales growth. We are a team of experienced professionals who are passionate about building strong relationships with our broker partners and delivering tailored solutions to meet their business objectives.
Key Responsibilities:
* Management and development of new and existing broker relationships to drive sales growth and customer satisfaction
* Development of broker accounts to optimize sales opportunities and revenue growth
* Working under minimal supervision to deliver own sales and business performance targets
* Identifying actual and potential customer or intermediary needs and meeting those from various products and propositions that exist within the business
* Completing a granular evaluation of the broker panel to drive maximum penetration and profit
* Representing Zurich in a professional manner at all times
* Identifying and delivering appropriate marketing, sales campaigns, and initiatives across the broker panel
* Delivery of distribution strategy objectives
* Achieving minimum required standards for completion of all essential business tools, including updating pipeline opportunities via Salesforce
* Making contact with all brokers on the panel to educate and push new initiatives
* Implementing the Zurich distribution strategy and objectives through all allocated brokers
* Gaining and feeding back market intelligence and activity
* Carrying out presentations and sales training for new product launches
Essential Qualifications and Experience:
* ACII or progress towards
* Good knowledge of sales processes within the relevant market
* Good product and technical knowledge
* Strong understanding of sales protocols and governance required
* Deep understanding of the UKGI market and market dynamics
* Excellent relationship building skills with high-level customers and/or brokers
* Ability to work in a team/team player
* Excellent verbal and written communication skills
* Good time management skills
* Account, campaign, and people management skills
Preferred Qualifications and Experience:
* Proven track record of success in broker relationship management and sales growth
* Experience working in the insurance industry, preferably in a broker relationship management role
* Strong understanding of the UKGI market and market dynamics
* Ability to work in a fast-paced environment with multiple priorities and deadlines
* Strong analytical and problem-solving skills
* Ability to work independently with minimal supervision
Skills and Competencies:
* Excellent communication and interpersonal skills
* Strong relationship building and negotiation skills
* Ability to work in a team and build strong working relationships with colleagues
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities and deadlines
* Strong time management and organizational skills
* Ability to adapt to changing priorities and deadlines
* Strong product and technical knowledge
* Ability to understand and interpret complex data and information
Career Growth Opportunities and Learning Benefits:
* Opportunities for career growth and development within the company
* Access to comprehensive training and development programs
* Mentorship and coaching from experienced colleagues
* Opportunities for professional certification and accreditation
* Collaborative and supportive work environment
* Recognition and reward for outstanding performance and contributions
Work Environment and Company Culture:
* Flexible working arrangements, including remote work options
* Collaborative and supportive work environment
* Recognition and reward for outstanding performance and contributions
* Opportunities for professional development and growth
* Strong sense of community and teamwork
* Commitment to diversity and inclusion
* Passion for supporting employees to help others through volunteering and charitable activities
Compensation, Perks, and Benefits:
* Competitive salary and benefits package
* Flexible working arrangements, including remote work options
* Comprehensive training and development programs
* Mentorship and coaching from experienced colleagues
* Opportunities for professional certification and accreditation
* Recognition and reward for outstanding performance and contributions
* Collaborative and supportive work environment
* Strong sense of community and teamwork
* Commitment to diversity and inclusion
* Passion for supporting employees to help others through volunteering and charitable activities
How to Apply:
If you are a motivated and results-driven professional with a passion for building strong relationships and driving sales growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
We Want to Hear From You!
At Zurich, we are committed to building a diverse and inclusive workplace culture that values creativity, innovation, and collaboration. We want to hear from you if you are a motivated and results-driven professional with a passion for building strong relationships and driving sales growth. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
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