Experienced Business Development Agent – Hybrid Remote Opportunity for a Customer-Focused Sales Professional

About SimpliSafe

SimpliSafe is a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We've created a culture here that cares just as deeply about the career you're building. Our no ego culture of collaboration and innovation offers big opportunities for those seeking their next challenge to make a huge impact on the lives of all those we protect. We don't just want you to work here; we want you to grow and thrive here.

Our Hybrid Work Model

We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us in this role means we expect our teams to come together in our office on two core days each month, typically Tuesday, Wednesday, or Thursday, to work together in person, and teams can choose where they work for the remainder of the month. This flexibility allows us to benefit from the best of both worlds and get our work done efficiently.

Why We're Hiring

We're growing and thriving, and we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. Our Sales Team is growing, and we're looking for motivated and ambitious self-starters who are excited to advance their careers at SimpliSafe.

What You'll Do

We're excited to share that the Business Development Agent role starts at $20 per hour plus commission with earning potential up to $2250/month, along with the option of a number of exciting benefits! As a Business Development Agent, you will assist future customers through the process of selecting the right system, products, and services best suited for their lifestyle needs. Your key responsibilities will include:

• Assisting future customers through the process of selecting the right system, products, and services best suited for their lifestyle needs.
• Identifying key insights to customers' needs and providing recommendations to help secure their home, family, pets, etc.
• Following SimpliSafe's sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers.
• Performing customer follow-up activities, including quotes, information requests, etc.
• Properly collecting and inputting customer information for proper customer identification.
• Making recommendations of special promotions and affiliated partners' products and services.

What You'll Bring

To succeed in this role, you'll need to bring the following skills and qualities:

• A positive, can-do attitude and a willingness to continuously improve by demonstrating a learning mindset and being open to coaching and feedback.
• Enhanced listening skills and empathy to help identify the best solution for the customer.
• Comfort with technology and the ability to provide technical assistance for consumer electronics.
• A proven record of outstanding attendance and timeliness in a structured environment.
• A strong work ethic and the drive to contribute to company goals.
• Clear and effective communication skills, both written and verbal.
• The ability to work at times either independently or in a team setting.
• The ability to prioritize in a fast-paced environment, with excellent time management skills.
• A strong commitment to customer happiness and satisfaction.

Must-Have Qualifications

To be eligible for this role, you must be:

• Eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search.
• Available to work a flexible schedule, including evenings and weekends, as needed.

What Values You'll Share

We're looking for individuals who share our values, including:

• Customer Obsessed: Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High: Always challenging ourselves and others to raise the bar.
• No Ego: Maintaining a "no job too small" attitude, and an open, inclusive, and humble style.
• One Team: Taking a highly collaborative approach to achieving success.
• Lift As We Climb: Investing in developing others and helping others around us succeed.
• Lean & Nimble: Working with agility and efficiency to experiment in an often ambiguous environment.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We are committed to full support of qualified individuals in hiring and employment.

Career Growth Opportunities and Learning Benefits

We offer a range of career growth opportunities and learning benefits, including:

• Professional development programs to help you advance your career.
• Opportunities for advancement within the company.
• A supportive and collaborative work environment.
• Access to industry-leading training and development programs.

Work Environment and Company Culture

We offer a dynamic and supportive work environment, with a culture that values collaboration, innovation, and customer satisfaction. Our office is located in a vibrant and convenient location, with easy access to public transportation and amenities.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A starting salary of $20 per hour, with earning potential up to $2250/month.
• A comprehensive benefits package, including health, dental, and vision insurance.
• A 401(k) retirement savings plan, with company match.
• Flexible paid time off, including vacation, sick leave, and holidays.
• A range of perks and benefits, including gym membership, meal delivery, and more.

How to Apply

If you're a motivated and ambitious self-starter who is excited to advance your career at SimpliSafe, we encourage you to apply for this role. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team.

Apply now and take the first step towards a rewarding and challenging career at SimpliSafe.