Accounts Receivable Specialist - Night Shift

Role & responsibilities • Prepare and issue client invoices accurately and on schedule, ensuring adherence to company policies and guidelines • Review billing details for accuracy, investigate any issues, and address discrepancies • Manage accounts receivable by regularly reviewing aging reports and actively following up on outstanding balances • Engage with customers to resolve payment concerns and respond promptly to billing‑related inquiries • Maintain the accuracy of AR records through regular reconciliations and support audit preparation as needed • Work closely with internal departments (Sales, Legal, Customer Success) to investigate and resolve billing disputes • Evaluate the credit profiles of new clients, set credit limits, and periodically reassess existing limits • Keep detailed and organized records of receivables, communications, and adjustments • Ensure billing and collection practices comply with internal controls, tax requirements, and accounting standards • Identify patterns in receivables to improve collection strategies and support continuous process improvement • Provide responsive, solution‑oriented service to clients on billing, payments, and contract matters • Assist with documentation of internal finance controls, support sales tax filing (Canada/USA), and perform basic reconciliations • Actively monitor shared billing and credit mailboxes, ensuring timely and accurate follow‑up on all inquiries. Preferred candidate profile • 3+ years of experience in Accounts Receivable, preferably in a SaaS or multi‑entity environment • Hands‑on experience using Salesforce Billing Cloud to manage invoicing and customer accounts • Proficient in end‑to‑end AR processes, including invoicing, collections, cash application, and dispute resolution • Strong communication and collaboration skills, with the ability to work cross‑functionally across Finance, Sales, and Legal • Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, and large dataset analysis • Detail‑oriented and analytical, with the ability to manage AR aging reports and drive timely collections • Familiarity with multi‑currency transactions, tax compliance (GST/HST, USA State taxes), and working in a fast‑paced, remote SaaS environment. Apply tot his job Apply To this Job