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Experienced Full-Time Evening Emergency Shelter Case Aide – Compassionate Support and Care for Individuals in Need

Remote, USA Full-time Posted 2025-11-03

Welcome to Open Door Mission

At Open Door Mission, we are dedicated to providing a safe and supportive environment for individuals experiencing homelessness, addiction, or trauma. Our mission is to restore hope and change lives in the Rochester community through Christ-centered compassion and professional best practices. We are seeking a compassionate and experienced Full-Time Evening Emergency Shelter Case Aide to join our team, working from Friday to Tuesday during evening hours. If you are passionate about making a difference in the lives of others, we encourage you to apply for this rewarding opportunity.

Job Overview

The FT Evening Emergency Shelter Case Aide position is a full-time role that requires working from Friday to Tuesday, 4pm-12am. As a Case Aide, you will be responsible for providing support and encouragement to adult guests at the emergency shelter, maintaining safety and security standards, and assisting with various tasks as needed. This role is ideal for individuals who are passionate about helping others, have experience in the behavioral health field, and are looking for a challenging yet rewarding career opportunity.

Key Responsibilities

  • Provide emotional support and encouragement to adult guests at the emergency shelter, promoting a sense of community and well-being.
  • Maintain safety and security standards of the Emergency Shelter, ensuring a secure environment for guests and staff.
  • Assist with CPR, First Aid, and Narcan administration as needed, providing critical support in emergency situations.
  • Engage in peer-to-peer employment opportunities in mental health and addiction, promoting a supportive and non-judgmental environment.
  • Participate in a 2-hour shadowing opportunity as part of the interview process, gaining insight into the role and our team's work.

Requirements

To be successful in this role, you will need:

  • CPR Certification, demonstrating your ability to respond to emergency situations.
  • First Aid Certification, providing a foundation in basic first aid and emergency response.
  • 3 years of relevant experience or a peer coach certificate or equivalent, showcasing your expertise in supporting individuals in need.
  • Ability to work full-time hours from Friday to Tuesday, 4pm-12am, requiring flexibility and a commitment to our guests' needs.

Nice-to-Haves

While not required, the following qualifications are highly desirable:

  • Experience in the behavioral health field, providing a deeper understanding of the challenges faced by our guests.
  • Interest in working with the homeless sub-population, demonstrating a passion for serving this vulnerable group.

What We Offer

In return for your dedication and hard work, we offer a comprehensive benefits package, including:

  • Health insurance, providing peace of mind and protection for you and your loved ones.
  • Dental insurance, ensuring access to quality dental care and promoting overall well-being.
  • Vision insurance, supporting your eye health and providing a clear vision for the future.
  • Employee assistance program, offering confidential support and resources for managing work-life challenges.
  • Referral program, recognizing and rewarding your contributions to our team's growth and success.
  • 6-week time off policy, providing a generous amount of time to rest and recharge.
  • 6-month retention bonus, demonstrating our commitment to your long-term success and satisfaction.
  • Employee referral bonus, incentivizing you to refer talented professionals to our team.

Career Growth and Development

At Open Door Mission, we are committed to supporting your career growth and development. As a Full-Time Evening Emergency Shelter Case Aide, you will have opportunities to:

  • Develop your skills and expertise in the behavioral health field, enhancing your ability to support our guests.
  • Participate in training and professional development programs, staying up-to-date on best practices and industry trends.
  • Take on new challenges and responsibilities, contributing to the growth and success of our team.

Our Culture and Work Environment

Our team is passionate, dedicated, and committed to making a difference in the lives of others. We value:

  • Compassion, empathy, and kindness, creating a supportive and non-judgmental environment for our guests.
  • Professionalism, integrity, and accountability, ensuring the highest standards of care and service.
  • Collaboration, teamwork, and open communication, fostering a positive and productive work environment.

Why Join Our Team?

By joining our team as a Full-Time Evening Emergency Shelter Case Aide, you will:

  • Make a meaningful difference in the lives of individuals experiencing homelessness, addiction, or trauma.
  • Be part of a dynamic and compassionate team, working together to achieve our mission.
  • Enjoy a competitive salary and comprehensive benefits package, recognizing your value and contributions.

Conclusion

If you are a compassionate and experienced professional looking for a challenging yet rewarding career opportunity, we encourage you to apply for the Full-Time Evening Emergency Shelter Case Aide position. Join our team and be part of a mission-driven organization that is dedicated to restoring hope and changing lives in the Rochester community.

We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.

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