Engineering System Operations (REMOTE)

Join to apply for the Systems Engineer III - Digital Workplace/O365 (Remote) role at Jobs via Dice Join to apply for the Systems Engineer III - Digital Workplace/O365 (Remote) role at Jobs via Dice This is a remote role that may be hired in several markets across the United States. We are seeking a skilled Systems Engineer III to join our team to manage our Microsoft 365 environment with a focus on emerging technologies including Microsoft Power Platform, Purview, and CoPilot. The Systems Engineer III is a member of the Digital Workplace Technology Collaboration Operations team and is responsible for delivering high quality and innovative technology solutions to the end user community. The Systems Engineer III will test and manage features and functionality within M365, troubleshooting complex technical issues while addressing end user requests for assistance. The Systems Engineer III must balance strong technical knowledge with sound business acumen to satisfy our internal customers and fulfill our DWT mission. Perform platform administration in maintaining Microsoft 365 including a hybrid Exchange environment, SharePoint Online, OneDrive, Teams, and Power Platform. Perform Power Platform administration including management of the Center of Excellence (COE), the management and promotion of environment solutions, and monitoring service health. Manage and optimize mail flow, transport rules, policies, and compliance settings within Exchange Online to ensure secure and efficient email delivery. Act as a subject matter expert during IT audits and 3rd party assessments of the Microsoft 365 tenant to identify risks. Organize continuous improvement efforts by understanding staff insights and concerns and creating a pipeline of change. Maintains a keen eye on opportunities to improve user experience, efficiency, compliance, or cost savings. Assist and mentor system administrators and technicians to foster personal growth and accountability. Bachelor's Degree and 6 years of experience in Systems engineering and systems programming OR High School Diploma or GED and 10 years of experience in Systems engineering and systems programming. Bachelor's Degree Microsoft 365 Including Exchange, Teams, and SharePoint Online, Purview, Power Platform (PowerApps, Power Automate, Power Pages, Dataverse, Power Virtual Agents/Microsoft CoPilot), Windows Server. Design and Architecture experience in Office 365, Power Platform, and Fabric, including governance, policy definition, process creation and license management. Understanding of capacity storage and usage within Power Platform environments as well as compute capacity for Fabric workspaces. Experience managing Power Platform Center of Excellence (COE) and Community of Practice (COP). For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. Full-time Industries: Software Development Get notified about new System Engineer jobs in Raleigh, NC . # Apply tot his job Apply To this Job