Experienced Virtual Healthcare Network Partnership Manager – Strategic Partnerships Development and Management for Innovative Senior Care Services

Introduction to Rippl and Our Mission

Rippl is a pioneering force in the healthcare industry, driven by a passionate and dedicated team of individuals who are committed to making a difference in the lives of seniors and their families. Our mission is to reimagine the way dementia care is delivered, leveraging cutting-edge technology, innovative care models, and a relentless focus on supporting our clinicians to provide high-quality, wrap-around care to those who need it most. We believe that every senior deserves access to exceptional mental and behavioral health services, and we're on a quest to democratize access to these essential services.

Our Core Values and Culture

At Rippl, we live and breathe a set of core values that guide everything we do. We're driven by a sense of urgency and a deep commitment to our mission. Our values include:

• If not Us, then Who? We believe that seniors need better mental health care now, and we're willing to take bold action to make it happen.
• Mission is our Middle Name We're dedicated to making a lasting, transformational impact in the lives of seniors and their families.
• Care Team Obsession We're obsessed with supporting our clinicians and care teams, because we know that when they thrive, our patients and families receive the best possible care.
• Moving Mountains We see our work as a movement, a collective effort to solve one of the most pressing challenges in healthcare.
• Raising the Bar We're committed to leveraging world-class expertise to define a new standard of care for seniors, and we're partnering with leading academic institutions and geriatric clinicians to make it happen.

The Role: Network Partnerships Manager

We're seeking a highly skilled and experienced Network Partnerships Manager to join our team. As a key member of our partnerships team, you'll be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps in our healthcare model. You'll build collaboration between external partners and internal teams, ensuring that all partnerships are set up for success, efficiently managed, and compliant. You'll also maintain critical tools, such as our zip code look-up tool and service area maps, to ensure accurate service area data and facilitate smooth partner onboarding and support processes.

Key Responsibilities

• Partnership Development & Management: Develop and establish new partnerships to fulfill home care service needs in key locations, collaborate with the Growth team and Partner Success to identify gaps in in-home services coverage, and initiate new relationships with potential partners.
• Cross-functional Collaboration: Collaborate with Growth and Partner Success to understand service area needs, work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas, and coordinate with the Clinical and Patient Engagement teams to ensure zip codes are updated to reflect current service access.
• Home Care Partner Support & Success: Track home care partner relationships, manage the status of partner contracting and onboarding, provide ongoing partner support, and serve as the main point of contact for partner inquiries.
• Zip Code Management & Data Accuracy: Ensure any changes to service area zip codes are reflected accurately in the zip code database tool, collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS, and maintain the accuracy of the zip code tool.

Essential Qualifications

To be successful in this role, you'll need:

• Bachelor's degree in healthcare administration, business, or a related field
• 5+ years of experience in partner management, business development, provider relations, or healthcare operations
• Strong ability to build relationships and manage external partnerships
• Home care agency experience preferred
• Excellent organizational and project management skills, with experience in managing data tools (e.g., zip code database)
• Familiarity with healthcare partnerships and CMS onboarding processes is a plus
• Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
• Ability to work collaboratively in a fast-paced environment
• Knowledge of healthcare systems and payer-provider dynamics preferred

What We Offer

In return for your hard work and dedication, we offer a comprehensive range of benefits, including:

• Competitive compensation with a salary range of $90,000 - $110,000, depending on experience
• Opportunity to earn up to 10% of total compensation in bonuses
• 401(k) plan with a healthy match
• Equity in the form of stock options
• Medical, Dental, and Vision coverage for you and your family
• Life insurance and Disability
• Well-being and Remote Work stipend
• Generous Paid Time Off
• Development, mentoring, and training programs designed to help you chart your dream career and gain new skills and responsibilities
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Flexible work environment and the opportunity to work from home

Join Our Movement

If you're passionate about making a difference in the lives of seniors and their families, and you're excited about the opportunity to join a dynamic and innovative team, we want to hear from you. Apply now to become a part of our movement and help us create a better future for seniors everywhere.

How to Apply

To apply for this exciting opportunity, please submit your application through our website. We can't wait to hear from you and explore how you can contribute to our mission.