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Experienced Remote Commercial Lines Account Manager – Insurance and Risk Solutions Expert

Remote, USA Full-time Posted 2025-11-03

Introduction to Our Company

Imagine being part of a cutting-edge insurance and risk solutions provider that has been proudly serving clients for over 100 years. Our company is built on a foundation of professionalism, education, and integrity, and we're committed to enhancing our products and services to meet the evolving needs of our clients. We believe in fostering a culture that values innovation, technological advancement, and community involvement, and we're dedicated to sharing prosperity with our employees and the communities we serve.

About the Role

We're seeking a highly driven and experienced Commercial Lines Account Manager to join our team in a fully remote capacity. As a seasoned professional in commercial insurance, you will have the opportunity to manage and grow a portfolio of commercial insurance accounts, providing exceptional customer service and tailored insurance solutions to our clients. This is an exciting opportunity to leverage your skills and experience to make a meaningful impact in the insurance industry.

Key Responsibilities

  • Oversee a portfolio of commercial insurance accounts, ensuring all client needs are met promptly and efficiently, and providing timely and effective solutions to their insurance needs.
  • Build and maintain strong relationships with clients, understanding their business needs, and providing tailored insurance solutions that meet their unique requirements.
  • Prepare and present proposals, renewals, and endorsements to clients, ensuring that all documentation is accurate, up-to-date, and meets the client's needs.
  • Conduct detailed policy analysis, ensuring all policies are accurate, up-to-date, and meet the client's needs, and providing recommendations for policy improvements or enhancements.
  • Provide exceptional customer service, handling all inquiries and issues in a timely and professional manner, and ensuring that all client interactions are positive and productive.
  • Work closely with other team members and departments to ensure a seamless service experience for clients, and collaborate with colleagues to share knowledge, best practices, and industry insights.
  • Stay updated on industry trends and changes, and use this knowledge to provide clients with the best possible advice and service, and to identify opportunities for growth and improvement.

Essential Qualifications

  • A minimum of 3+ years of experience in commercial insurance, specifically in account management, with a proven track record of success in managing and growing a portfolio of commercial insurance accounts.
  • Proven experience in commercial property and casualty endorsements, proposals, renewals, and policy analysis, with a deep understanding of the complexities and nuances of commercial insurance.
  • Exceptional customer service skills, with a strong ability to build and maintain relationships with clients, and to provide tailored insurance solutions that meet their unique needs.
  • Excellent communication skills, both written and verbal, with the ability to effectively present information to clients, and to communicate complex insurance concepts in a clear and concise manner.
  • Strong analytical skills, with the ability to conduct detailed policy analysis and provide tailored insurance solutions, and to identify opportunities for growth and improvement.
  • Knowledge of current industry trends and changes, with a commitment to ongoing learning and professional development, and a desire to stay up-to-date on the latest developments in the insurance industry.
  • Ability to work well in a team, with a strong focus on providing a seamless service experience for clients, and a willingness to collaborate with colleagues to share knowledge, best practices, and industry insights.
  • High level of professionalism, with the ability to handle all client inquiries and issues in a timely and professional manner, and a commitment to maintaining the highest standards of integrity and ethics in all interactions with clients and colleagues.
  • Proven ability to manage a portfolio of commercial insurance accounts, ensuring all client needs are met, and a desire to continue growing and developing as a professional in the insurance industry.
  • Currently holding or having the ability to obtain a Property and Casualty license, with a commitment to maintaining the required licenses and certifications to perform the duties of the role.

Preferred Qualifications

  • A bachelor's degree in a related field, such as business, finance, or insurance, with a strong academic record and a desire to continue learning and growing as a professional.
  • Advanced knowledge of commercial insurance products and services, including commercial property, casualty, and workers' compensation insurance, with a deep understanding of the complexities and nuances of commercial insurance.
  • Experience with insurance software and technology, including policy management systems and data analytics tools, with a commitment to leveraging technology to improve efficiency, productivity, and customer service.
  • Professional certifications, such as the Certified Insurance Counselor (CIC) or Certified Risk Manager (CRM) designations, with a commitment to maintaining the required certifications and licenses to perform the duties of the role.
  • A strong network of relationships within the insurance industry, with a desire to continue building and maintaining relationships with clients, colleagues, and industry partners.

Skills and Competencies

  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients, colleagues, and industry partners.
  • Excellent analytical and problem-solving skills, with the ability to conduct detailed policy analysis and provide tailored insurance solutions.
  • Ability to work well in a team, with a strong focus on providing a seamless service experience for clients, and a willingness to collaborate with colleagues to share knowledge, best practices, and industry insights.
  • High level of professionalism, with the ability to handle all client inquiries and issues in a timely and professional manner, and a commitment to maintaining the highest standards of integrity and ethics in all interactions with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously, and a commitment to meeting deadlines and delivering high-quality results.
  • Ability to adapt to changing circumstances and priorities, with a commitment to ongoing learning and professional development, and a desire to stay up-to-date on the latest developments in the insurance industry.

Career Growth Opportunities and Learning Benefits

At our company, we're committed to helping our employees grow and develop as professionals. As a Commercial Lines Account Manager, you'll have access to a range of training and development opportunities, including:

  • On-the-job training and mentorship, with a commitment to helping you develop the skills and knowledge you need to succeed in your role.
  • Industry-leading training programs, including courses and certifications in commercial insurance, risk management, and leadership development.
  • Opportunities for advancement and career growth, with a commitment to promoting from within and helping our employees achieve their career goals.
  • A culture of continuous learning and professional development, with a commitment to staying up-to-date on the latest developments in the insurance industry, and a desire to share knowledge, best practices, and industry insights with colleagues and clients.

Work Environment and Company Culture

Our company is built on a foundation of professionalism, education, and integrity, and we're committed to maintaining a positive and supportive work environment. As a Commercial Lines Account Manager, you'll be part of a dynamic and collaborative team, with a commitment to:

  • Providing exceptional customer service, with a focus on building and maintaining relationships with clients, and delivering high-quality results.
  • Working together as a team, with a commitment to collaboration, communication, and mutual respect, and a desire to share knowledge, best practices, and industry insights with colleagues and clients.
  • Embracing diversity and inclusion, with a commitment to creating a welcoming and inclusive work environment, and a desire to promote diversity, equity, and inclusion in all aspects of our business.
  • Supporting the well-being and success of our employees, with a commitment to providing a positive and supportive work environment, and a desire to help our employees achieve their career goals and maintain a healthy work-life balance.

Compensation, Perks, and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, with a commitment to providing a comprehensive compensation package that includes:

  • A comprehensive benefits package, including medical, dental, and vision insurance, with a commitment to providing a range of benefits that support the well-being and success of our employees.
  • A 401(k) retirement savings plan, with a commitment to helping our employees plan for their future and achieve their long-term financial goals.
  • Opportunities for professional development and growth, with a commitment to helping our employees develop the skills and knowledge they need to succeed in their roles, and a desire to promote from within and help our employees achieve their career goals.
  • A dynamic and supportive work environment, with a commitment to maintaining a positive and inclusive work environment, and a desire to promote diversity, equity, and inclusion in all aspects of our business.
  • Flexible work arrangements, including remote work options, with a commitment to providing a range of flexible work arrangements that support the needs of our employees and help them maintain a healthy work-life balance.

Conclusion

If you're a motivated and experienced commercial insurance professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Commercial Lines Account Manager, you'll have the chance to work with a leading insurance and risk solutions provider, build strong relationships with clients, and contribute to the growth and success of our company. Don't miss out on this opportunity to take your career to the next level and join our team of dedicated professionals. Apply today and let's build the future together!

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