**Job Title:** Experienced Customer Service and Data Entry Representative – Remote Claims Coordination Support

**Job Description:**

About blithequark

At blithequark, we are dedicated to providing exceptional customer service and support to our clients. As a leading provider of innovative solutions, we strive to create a work environment that is inclusive, dynamic, and rewarding for our employees. Our remote claims coordination team is seeking an experienced Customer Service and Data Entry Representative to join our team and contribute to our mission of delivering outstanding service to our clients.

Job Summary

We are looking for a highly organized and detail-oriented individual to provide administrative and staff support services for our claims coordination team. As a Customer Service and Data Entry Representative, you will be responsible for data entry of claims information into our claims management systems, following up on missing information, reviewing invoices for accuracy, and compiling reports from systems with claims information. If you have a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

U.S. Eligibility Requirements

To be considered for this role, you must meet the following eligibility requirements: * Be at least 18 years of age or demonstrate legal capacity to enter a contract * Be willing to submit to a background investigation, with any offer of employment conditioned upon the successful completion of a background investigation * Have unrestricted work authorization to work in the United States * Be a U.S. citizen, permanent resident, asylee, refugee, or temporary resident (excluding those with non-immigrant work authorization, such as students in practical training status)

Essential Duties and Responsibilities

As a Customer Service and Data Entry Representative, you will be responsible for the following key duties and responsibilities: * Data entry of claims information into our claims management systems * Following up on missing information to process claims efficiently * Reviewing invoices to ensure accuracy and completeness * Compiling reports from systems with claims information to provide insights and support to our team * Providing exceptional customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner

Requirements

To succeed in this role, you will need to possess the following essential qualifications and skills: * High school diploma or equivalent * 6 months to 1 year of work experience in a customer service or data entry role * Basic computer and typing skills, with the ability to learn and adapt to new systems and software * Strong attention to detail, with the ability to accurately and efficiently process claims information * Excellent communication and interpersonal skills, with the ability to work effectively with our team and clients

Preferred Qualifications

While not required, the following qualifications and skills are preferred for this role: * Previous experience in a claims coordination or customer service role * Knowledge of claims management systems and software * Certification in data entry or customer service * Experience working in a remote or virtual environment

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies: * Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently * Excellent communication and interpersonal skills, with the ability to work effectively with our team and clients * Strong attention to detail, with the ability to accurately and efficiently process claims information * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong organizational and time management skills, with the ability to prioritize tasks and manage time effectively

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Customer Service and Data Entry Representative, you will have access to the following learning benefits: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and supportive work environment, with a team of experienced professionals * Flexible work arrangements, including remote work options

Work Environment and Company Culture

At blithequark, we pride ourselves on creating a work environment that is inclusive, dynamic, and rewarding for our employees. Our company culture is built on the following values: * Collaboration and teamwork * Innovation and creativity * Customer focus and satisfaction * Integrity and ethics * Continuous learning and growth

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) plan with employer matching * Employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours (availability varies by office and job function) * Training programs and professional development opportunities * Matching gift program

Equal Employment Opportunity

At blithequark, we are committed to providing equal employment opportunities to all applicants, without regard to race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic.

Reasonable Accommodations

We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered for this role. Apply for this job