Experienced Virtual Customer Service and Sales Representative – Remote Benefits Consultation and Family Protection Planning

Welcome to blithequark

At blithequark, we are passionate about providing supplemental benefits that help protect families beyond what their employer covers. We believe in empowering individuals with the right tools and resources to make informed decisions about their family's well-being. As a leader in the industry, we are committed to delivering exceptional customer service and sales experiences that exceed our clients' expectations. If you are a motivated, organized, and ambitious individual with a passion for helping others, we invite you to join our team as a Virtual Customer Service and Sales Representative.

Job Overview

As a Virtual Customer Service and Sales Representative at blithequark, you will play a critical role in consulting with families, explaining the options available, and helping them select the best plan to fit their unique needs. You will work remotely with individuals who have signed up to receive supplemental benefits, providing attentive customer service, and administrative support to ensure their needs are met. Your goal will be to establish and maintain long-term relationships with our clients, providing them with personalized benefit plans, and ensuring they receive the best possible protection for their loved ones.

Key Responsibilities

• Reach out to individuals who have requested more information on the benefits we offer at blithequark, responding to their inquiries, and scheduling Zoom meetings to discuss their options
• Customize new benefit plans and adjust existing plans to fit the current needs of each client, ensuring they receive the most comprehensive protection available
• Establish and maintain relationships with existing and new clients, providing exceptional customer service, and administrative support to ensure their needs are met
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments, ensuring seamless and efficient processing
• Provide attentive customer service, responding to and resolving client questions and concerns regarding their benefits, and ensuring all documentation is accurate and complete
• Ensure all necessary updates are performed on schedule, maintaining accurate records, and adhering to blithequark's high standards of quality and compliance

Essential Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to think like an entrepreneur, and work effectively as a team player. You should be highly organized, motivated, and ambitious, with a strong desire to help others, and a passion for delivering exceptional customer service. A strong work ethic, and a commitment to achieving results, will also be essential in this role.

Preferred Qualifications

• Previous experience in customer service, sales, or a related field, with a proven track record of success, and a strong understanding of the benefits industry
• Excellent communication, and interpersonal skills, with the ability to build strong relationships with clients, and work effectively with colleagues
• Strong organizational, and time management skills, with the ability to prioritize tasks, and manage multiple projects simultaneously
• Ability to work independently, and as part of a team, with a strong commitment to achieving results, and exceeding client expectations
• Strong problem-solving, and analytical skills, with the ability to think critically, and outside the box

Skills and Competencies

To excel in this role, you will need to possess a range of skills, and competencies, including:

• Strong communication, and interpersonal skills, with the ability to build strong relationships with clients, and work effectively with colleagues
• Excellent problem-solving, and analytical skills, with the ability to think critically, and outside the box
• Strong organizational, and time management skills, with the ability to prioritize tasks, and manage multiple projects simultaneously
• Ability to work independently, and as part of a team, with a strong commitment to achieving results, and exceeding client expectations
• Strong technical skills, with the ability to use a range of software applications, including Zoom, and other digital tools

Career Growth Opportunities

At blithequark, we are committed to helping our employees grow, and develop in their careers. As a Virtual Customer Service and Sales Representative, you will have access to a range of training, and development opportunities, including comprehensive paid training programs, and ongoing support, and coaching. You will also have the opportunity to work with a range of clients, and develop a deep understanding of the benefits industry, and the needs of our clients.

Learning Benefits

• Comprehensive paid training program, with ongoing support, and coaching
• Opportunities for career advancement, and professional growth
• Access to a range of training, and development resources, including online courses, and workshops
• Opportunities to work with a range of clients, and develop a deep understanding of the benefits industry, and the needs of our clients

Work Environment and Company Culture

At blithequark, we are proud of our company culture, and the values that underpin our business. We believe in empowering our employees, and providing them with the support, and resources they need to succeed. We also believe in recognizing, and rewarding our employees for their hard work, and contributions to the business. As a Virtual Customer Service and Sales Representative, you will be working remotely, with the flexibility to work from home, or from one of our offices. You will also have access to a range of benefits, including medical, dental, vision, and hearing insurance, as well as company stock options, and a comprehensive paid training program.

Compensation, Perks, and Benefits

• Competitive weekly performance-based pay, and bonuses, with average first-year earnings of $65,000 to $68,500
• Medical, dental, vision, and hearing insurance, with access to a range of healthcare options
• Company stock options, with the opportunity to own a part of blithequark
• Comprehensive paid training program, with ongoing support, and coaching
• Flexible work schedule, with the ability to work from home, or from one of our offices

Conclusion

If you are a motivated, organized, and ambitious individual, with a passion for helping others, and a desire to deliver exceptional customer service, we encourage you to apply for the Virtual Customer Service and Sales Representative role at blithequark. With a range of benefits, including comprehensive paid training, flexible work schedules, and competitive pay, and bonuses, this is an opportunity not to be missed. Join our team, and become part of a dynamic, and growing business, that is committed to making a difference in the lives of our clients. Apply now, and take the first step towards a rewarding, and challenging career with blithequark.