Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for a Dynamic and Innovative Company

Introduction to blithequark

Imagine being part of a team that values the small moments and creates a significant impact on customers, teams, and friends. At blithequark, we believe in delivering memorable associate experiences, improving quality of life, and fostering career growth. With over 20 years of experience in hiring for customer support roles, we have modernized our application technology to benefit both our customers and our team members. Our call center jobs are designed to surprise and delight, with a focus on creating positive moments that make a difference.

Job Overview

We are seeking a highly skilled and enthusiastic Seasonal Customer Service Representative to join our team of incredible people. As a Chat and Phone Tech Support/Customer Service Agent, you will play a vital role in providing basic technical support via phone or chat, delivering exceptional support experiences, and interacting effectively with a diverse range of customers. Your goal will be to provide a memorable and delightful experience that exceeds our customers' expectations.

Key Responsibilities

• Provide basic technical support via phone or chat to resolve customer inquiries and issues
• Deliver an exceptional support experience that meets or exceeds customer expectations
• Interact and communicate effectively with a variety of customers, including those with diverse backgrounds and needs
• Provide a memorable and delightful experience that creates a positive impression of blithequark
• Work collaboratively with other team members to achieve shared goals and objectives
• Participate in ongoing training and development to enhance skills and knowledge

What We Offer

At blithequark, we are committed to providing our team members with a supportive and inclusive work environment that fosters growth, development, and well-being. As a Seasonal Customer Service Representative, you can enjoy:

• Working from the comfort of your own home, with computer equipment provided (all you need is a monitor)
• A full-time schedule with flexibility and the opportunity to become a permanent team member
• Competitive hourly rate of $14/hour, with incentive opportunities to earn more
• Hands-on, 100% paid training to ensure your success in the role
• Internal mobility opportunities, with 84% of our managers promoted from within
• Employee discounts, referral bonuses, and access to our EverBetter wellness program

Location Requirements

To be eligible for this role, you must reside in the United States and meet the following location requirements:

• Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
• Applicants must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming

Qualifications

To be successful in this role, you will need to meet the following qualifications:

• Flexible and adaptable, with a willingness to adjust to the needs of the business
• High school diploma or GED equivalent
• At least 18 years of age
• Ability to work in a distraction-free environment with a dedicated workspace
• Reliable internet connection with a minimum speed of 5.0 Mbps down/5.0 Mbps up
• A working phone line (home phone or mobile) and a standalone monitor (19 inches)

Equipment and Internet Requirements

To perform this role, you will need to have the following equipment and internet requirements:

• A hardwired internet connection (no satellite or wireless)
• A standalone monitor (19 inches)
• A working phone line (home phone or mobile)
• A dedicated workspace that is noise- and distraction-free
• A desk and an ergonomic chair

About blithequark

blithequark is a global leader in the customer experience (CX) industry, with over 170,000 associates across the globe. We are the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our employees savor the small moments and celebrate the big wins with our clients and with each other. We combine innovative thinking and digital solutions with the expertise and empathy of our employees to create connection and value conversation.

Career Growth Opportunities

At blithequark, we are committed to helping our team members grow and develop in their careers. With opportunities for internal mobility, training, and development, you can enhance your skills and knowledge and take your career to the next level.

Work Environment and Company Culture

Our work environment is supportive, inclusive, and collaborative, with a focus on creating positive moments that make a difference. We value diversity, equity, and inclusion, and we are committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including a hourly rate of $14/hour, incentive opportunities, and benefits such as employee discounts, referral bonuses, and access to our EverBetter wellness program.

Conclusion

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a Seasonal Customer Service Representative at blithequark, you will have the chance to work with a dynamic and innovative company, develop your skills and knowledge, and take your career to the next level. Don't miss out on this opportunity to join our team and make a difference in the lives of our customers. Apply now and start your journey with blithequark!