Experienced Senior Director of Customer and Marketing Data, Applied AI, and Analytics – Strategic Leadership in Data-Driven Decision Making and Innovation

Introduction to blithequark

At blithequark, we are pioneers in harnessing the power of data and artificial intelligence to drive business growth and customer satisfaction. As a leader in our industry, we recognize the importance of innovative thinking, strategic vision, and collaborative teamwork. We are now seeking an exceptional Senior Director of Customer and Marketing Data, Applied AI, and Analytics to join our team and play a pivotal role in shaping our data product portfolio and driving business outcomes.

Job Overview

This is a full-remote opportunity available to candidates based in the United States. As a Senior Director at blithequark, you will serve as a strategic leader within our Customer and Marketing organization, overseeing the development and execution of our data product roadmap, and collaborating with cross-functional teams to bring products to market and enhance our existing offerings. Your expertise in data science, product management, and team leadership will be instrumental in driving results, inspiring a positive and high-energy culture, and setting the overall strategic vision for our Customer and Marketing data product portfolio and AI product-technology team.

Key Responsibilities

• Develop and author business reviews of the team roadmap, managing priorities against capacity to deliver results and driving the development of a data product portfolio that drives business growth and customer satisfaction.
• Own and lead the customer, loyalty, and marketing data ecosystem, providing actionable analytics to support top-line sales and productivity improvements.
• Foster a culture of innovation and experimentation, encouraging two-way door initiatives that address customer needs and drive business outcomes.
• Partner with relevant stakeholders to develop and execute launch and go-to-market plans for products within the product portfolio, identifying and resolving issues that may impede success.
• Engage with internal and external thought leaders to drive product leadership within the portfolio, ensuring alignment with broader organizational goals and facilitating an understanding among the team of their role in achieving these goals.
• Lead and manage a team of high-performing professionals, fostering an inclusive environment that supports their growth and development, and leveraging data and analytics to drive decision-making and assess product performance.

Essential Qualifications

To be successful in this role, you will need:

• At least 12 years of experience in software engineering, data science, and/or product management, with a proven track record of driving business outcomes and leading high-performing teams.
• 7 years of direct team leadership experience across software engineering, product management, or data science, with expertise in marketing, customer, and retail media networks analytics.
• Prior experience in building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions that solve business problems in a product model.
• A Bachelor's degree in business, technology, or a related field (or equivalent work experience in lieu of a degree), with a strong foundation in data analysis, product development, and team leadership.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience working with software development teams to launch online products, with a strong understanding of large-scale order management and inventory systems.
• Experience with customer relationship management systems and a proven ability to drive business growth through data-driven decision making.
• A Master's degree in business administration or a similar advanced degree, with a strong foundation in business strategy, product development, and team leadership.

Skills and Competencies

To succeed in this role, you will need to possess:

• Strong leadership and management skills, with the ability to inspire and motivate high-performing teams.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• A strong understanding of data analysis, product development, and business strategy, with the ability to drive business outcomes through data-driven decision making.
• Experience with agile development methodologies and a proven ability to adapt to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our employees. As a Senior Director of Customer and Marketing Data, Applied AI, and Analytics, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development programs and training opportunities to support your continued growth and development.
• Networking opportunities with internal and external thought leaders in the industry.
• A collaborative and dynamic work environment that fosters innovation and creativity.

Work Environment and Company Culture

At blithequark, we pride ourselves on our collaborative and dynamic work environment, which fosters innovation, creativity, and growth. Our company culture is built on a foundation of:

• Respect and inclusivity, with a commitment to diversity and equal opportunity.
• Collaboration and teamwork, with a focus on achieving common goals and driving business outcomes.
• Innovation and experimentation, with a willingness to take calculated risks and try new approaches.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a salary range of $179,000.00 - $340,100.00 annually, depending on experience and qualifications. Our benefits package includes a range of perks and benefits, such as:

• Comprehensive health and wellness programs, including medical, dental, and vision coverage.
• Retirement savings plans and employee stock purchase programs.
• Flexible work arrangements, including remote work options and flexible hours.

Conclusion

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Senior Director of Customer and Marketing Data, Applied AI, and Analytics position at blithequark. With your expertise in data science, product management, and team leadership, you will play a pivotal role in shaping our data product portfolio and driving business outcomes. Join our team and take the first step towards a rewarding and challenging career with blithequark.

Apply now and take the first step towards a rewarding and challenging career with blithequark!