Experienced Medical Technology Customer Specialist – Remote Opportunity for Career Growth and Development in Healthcare Solutions

• Managing and updating surgical schedules to ensure seamless coordination and communication with healthcare professionals and patients
• Collaborating with hospital staff, sales representatives, and consultants to design patient-specific implants, leveraging your knowledge of medical technology and customer needs
• Collecting patient radiographic images from various sources, ensuring timely and accurate access to critical medical information
• Relaying case information to engineers in a timely manner, facilitating the development of innovative solutions that meet patient needs
• Clinic, hospital, and patient account management, including scheduling and implant verification, to ensure exceptional customer service and support

Qualifications and Requirements

To be successful in this role, you will need to possess a combination of education, experience, and skills that align with the demands of this position. The essential qualifications include:

• A Bachelor's degree in a relevant field, such as medical technology, healthcare, or a related discipline
• A minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience, demonstrating your ability to learn and adapt in a fast-paced environment
• 2+ years of medical case management experience, with a strong understanding of patient care and medical technology
• Experience as a surgical scheduler, with a proven track record of coordinating complex medical procedures and timelines
• Experience as a research coordinator, with a strong foundation in medical research and data analysis

Preferred Qualifications and Skills

While the essential qualifications provide a foundation for success in this role, the following preferred qualifications and skills will enable you to stand out as a candidate and make a more significant impact in this position:

• Experience with hospital EMR/PACS systems, demonstrating your familiarity with electronic medical records and imaging technologies
• Experience working in a fast-paced environment, with a proven ability to prioritize tasks, manage multiple projects, and maintain attention to detail
• Knowledge of medical technology advancements, with a passion for staying up-to-date with the latest innovations and trends in the industry

Career Growth and Development Opportunities

At blithequark, we are committed to supporting the career growth and development of our employees, providing opportunities for advancement, training, and mentorship. As a Customer Specialist, you will have access to a range of resources and programs designed to help you achieve your career goals, including:

• Professional development workshops and training sessions, focused on building your skills and knowledge in medical technology and customer service
• Mentorship programs, pairing you with experienced professionals who can provide guidance, support, and valuable insights
• Opportunities for career advancement, with a clear path for progression within the organization and a commitment to recognizing and rewarding your contributions

Work Environment and Company Culture

blithequark is dedicated to fostering a positive, inclusive, and supportive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of:

• Respect and empathy, with a commitment to treating all employees, customers, and partners with dignity and respect
• Collaboration and teamwork, with a focus on building strong relationships and achieving common goals
• Innovation and creativity, with a passion for exploring new ideas and approaches that can drive growth and improvement
• Continuous learning and development, with a commitment to supporting the growth and development of our employees

Compensation, Perks, and Benefits

As a blithequark employee, you can expect a comprehensive compensation package that includes a competitive salary, benefits, and perks, such as:

• A competitive salary of up to $98,400, reflecting our commitment to recognizing and rewarding your skills and contributions
• A comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings and other benefits
• Opportunities for professional development and growth, with a commitment to supporting your career aspirations and goals
• A dynamic and supportive work environment, with a focus on building strong relationships and achieving common goals

Conclusion and Call to Action

If you are a motivated and passionate individual with a strong background in medical technology and customer service, we encourage you to apply for this exciting opportunity to join blithequark as a Customer Specialist. With a commitment to innovation, diversity, and inclusion, we offer a unique and rewarding work environment that can help you achieve your career goals and make a meaningful impact in the lives of patients and healthcare professionals. Apply now to take the first step in your journey with blithequark and discover a career that is both challenging and rewarding.