**Experienced Student Customer Service Coordinator – Recreation Center Facilities**

Are you a motivated and enthusiastic student looking for a dynamic role that combines excellent customer service skills with a passion for creating a positive and inclusive environment? Do you have a strong desire to work in a fast-paced and engaging setting where you can make a real difference in the lives of others? If so, we invite you to join the blithequark team as a Student Customer Service Coordinator in the Recreation Center Facilities! **About blithequark** blithequark is a leading institution of higher education, renowned for its commitment to academic excellence, innovation, and community engagement. Our vibrant campus is home to a diverse and inclusive community of students, faculty, and staff who share a passion for learning, growth, and making a positive impact on the world. As a Student Customer Service Coordinator, you will be part of a dynamic team that is dedicated to providing exceptional customer service, promoting a culture of respect and inclusivity, and creating a welcoming environment for all patrons. **Job Summary** As a Student Customer Service Coordinator, you will play a critical role in ensuring the safety and well-being of all patrons while maintaining a visibly positive and approachable composure to promote patron-employee relations. You will be responsible for greeting patrons and guests, responding to customer inquiries and resolving issues in a timely and professional manner, and maintaining a clean and safe environment for all patrons. This is an excellent opportunity to develop your customer service skills, build your confidence, and make a real difference in the lives of others. **Essential Duties** * Greet patrons and guests, ensuring a welcoming and inclusive environment * Respond to customer inquiries and resolve issues in a timely and professional manner * Perform basic cleaning responsibilities, including trash removal, equipment maintenance, and laundry * Assist with special event set-up and operations * Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies * Serve as a first responder to accidents within the building * Collaborate with colleagues to ensure seamless customer service and a positive experience for all patrons **Minimum Qualifications** * Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications (or obtained within the first 30 days of employment) * BBP Certification (obtained within the first 30 days of employment) * Excellent customer service skills and a strong desire to work in a fast-paced and engaging environment * Ability to work independently and as part of a team * Strong communication and problem-solving skills * Ability to maintain confidentiality and handle sensitive information **Preferred Qualifications** * Previous customer service experience in a fast-paced and dynamic environment * Experience working in a recreation center or similar setting * Knowledge of facility policies and procedures * Ability to work flexible hours, including evenings and weekends * Strong organizational and time management skills **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Strong organizational and time management skills * Ability to maintain confidentiality and handle sensitive information * Strong customer service skills and a commitment to providing exceptional service * Ability to adapt to changing situations and priorities **Career Growth Opportunities and Learning Benefits** As a Student Customer Service Coordinator, you will have the opportunity to develop your customer service skills, build your confidence, and make a real difference in the lives of others. You will also have access to a range of learning and development opportunities, including: * Training and development programs to enhance your customer service skills and knowledge * Opportunities for career advancement and professional growth * A supportive and inclusive work environment that values diversity and promotes a culture of respect and inclusivity * A comprehensive benefits package, including health insurance, paid time off, and access to employee assistance programs **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment that values diversity and promotes a culture of respect and inclusivity. Our campus is a vibrant and dynamic community that is dedicated to academic excellence, innovation, and community engagement. As a Student Customer Service Coordinator, you will be part of a team that is passionate about providing exceptional customer service, promoting a culture of respect and inclusivity, and creating a welcoming environment for all patrons. **Compensation, Perks, and Benefits** As a Student Customer Service Coordinator, you will receive a competitive hourly rate, paid time off, and access to a range of benefits, including: * Hourly rate: For hourly student pay rates, please visit the blithequark website for more information. * Paid time off: You will receive paid time off for holidays, vacation, and sick leave. * Health insurance: You will have access to a comprehensive health insurance plan that includes medical, dental, and vision coverage. * Employee assistance programs: You will have access to employee assistance programs, including counseling services and employee wellness programs. **How to Apply** If you are a motivated and enthusiastic student looking for a dynamic role that combines excellent customer service skills with a passion for creating a positive and inclusive environment, we invite you to apply for the Student Customer Service Coordinator position at blithequark. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]). **Equal Opportunity/Affirmative Action Statement** blithequark is an equal opportunity/affirmative action employer and is committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are committed to creating a work environment that values and respects the contributions of all employees. **Reasonable Accommodations** blithequark is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact [[email protected]](mailto:[email protected]) or 513-529-3560. **Criminal Background Check** A criminal background check is required for this position. Apply for this job