Experienced Remote Customer Service Representative – Leadership Development and Career Advancement Opportunities at blithequark

Introduction to blithequark

At blithequark, we specialize in providing permanent benefits for union and association members across the United States. As a leader in our industry, we are committed to delivering exceptional service and support to our clients. We are now seeking talented and ambitious individuals to join our team as Remote Customer Service Representatives. This is an exciting opportunity to work from the comfort of your own home and develop your skills and career with a dynamic and growing organization.

Job Overview

We are looking for coachable and competitive people who are eager to fast track into leadership roles over the next 3-6 months. As a Remote Customer Service Representative at blithequark, you will be responsible for providing top-notch service to our clients, responding to their inquiries, and offering solutions to their concerns. You will be working closely with our management team to stay updated on new products, services, and policies, and collaborating with them to achieve our business objectives.

Key Responsibilities

• Answering incoming customer inquiries in a friendly and professional manner
• Booking appointments with clients to discuss their coverage options and provide personalized support
• Collaborating with management teams to stay updated on new products, services, and policies, and to align with our business strategies
• Engaging with clients in a friendly and professional manner, while actively listening to their concerns and providing empathetic support
• Offering support and solutions to customers in accordance with blithequark's customer service policies and procedures

Requirements and Qualifications

To be successful in this role, you will need to possess certain skills and qualities. These include:

• A working computer with a camera for Zoom meetings and virtual collaboration
• A flexible schedule and the ability to work independently in a remote setting
• Good people skills and the ability to communicate effectively with clients and colleagues
• Honesty, integrity, and dependability, with a strong commitment to delivering exceptional customer service

Essential Qualifications

In addition to the above requirements, we are looking for individuals who are:

• Coachable and open to feedback and training
• Competitive and driven to succeed, with a strong desire to advance in their career
• Able to work in a fast-paced environment and adapt to changing circumstances
• Strong communicators with excellent verbal and written skills

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Previous experience in customer service or a related field
• Knowledge of the insurance or benefits industry
• Experience working in a remote or virtual environment
• A strong understanding of sales principles and practices

Skills and Competencies

To be successful in this role, you will need to possess certain skills and competencies. These include:

• Communication skills: the ability to communicate effectively with clients and colleagues, both verbally and in writing
• Problem-solving skills: the ability to analyze problems and provide effective solutions
• Time management skills: the ability to prioritize tasks and manage your time effectively in a remote setting
• Adaptability: the ability to adapt to changing circumstances and priorities
• Technical skills: proficiency in using computer software and technology, including Zoom and other virtual collaboration tools

Career Growth and Development

At blithequark, we are committed to the growth and development of our employees. As a Remote Customer Service Representative, you will have the opportunity to develop your skills and advance in your career. We offer a comprehensive training program, as well as ongoing support and coaching to help you achieve your goals.

Leadership Development

We are looking for individuals who are eager to fast track into leadership roles over the next 3-6 months. As a Remote Customer Service Representative, you will have the opportunity to develop your leadership skills and advance into a management position. We offer a structured leadership development program, which includes training, coaching, and mentoring to help you achieve your goals.

Benefits and Compensation

At blithequark, we offer a competitive compensation and benefits package. This includes:

• Full training provided, to help you develop your skills and advance in your career
• 100% virtual work from home, with the flexibility to work independently and manage your own schedule
• Career growth and advancement opportunities, with the potential to fast track into leadership roles
• Weekly pay and compounding bonuses, to recognize and reward your hard work and achievements
• Residual income, to provide a stable and secure financial foundation
• Union benefits with the OPEIU, Local 277, to provide additional support and protection
• First year agent average $65,000, with the potential to earn more based on your performance and achievements
• First year manager average $90-120,000, with the potential to earn more based on your performance and achievements

Work Environment and Company Culture

At blithequark, we are committed to creating a positive and supportive work environment. We believe in fostering a culture of teamwork, collaboration, and mutual respect, and we are looking for individuals who share these values. As a Remote Customer Service Representative, you will be working independently, but you will also be part of a larger team and will have the opportunity to collaborate with colleagues and management.

Conclusion

If you are a motivated and ambitious individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for the Remote Customer Service Representative position at blithequark. With our comprehensive training program, competitive compensation and benefits package, and opportunities for career growth and advancement, we believe that we can offer you a fulfilling and successful career. Apply now to take the first step towards an exciting and rewarding future with blithequark.