**Part-time Customer Support Representative - Chat Specialist at blithequark**
Are you a customer service enthusiast with a passion for technology and a knack for turning conversations into leads? Do you thrive in a fast-paced environment where no two days are the same? If so, we're excited to announce that blithequark is seeking a Part-time Customer Support Representative - Chat Specialist to join our team!
As a Part-time Customer Support Representative - Chat Specialist at blithequark, you will be the face of our company, engaging with customers via online chat and providing top-notch support to our automotive dealer clients. Your goal will be to turn conversations into leads that help our clients generate revenue, while also developing a deep understanding of our products and services.
**About blithequark**
blithequark is a dynamic and innovative company that's changing the way the automotive industry interacts with customers. We're a relaxed, yet professional and fun environment that's perfect for those who enjoy being around technology and are passionate about delivering exceptional customer service. Our team is made up of positive and energetic individuals who are dedicated to helping our clients succeed.
**Responsibilities**
As a Part-time Customer Support Representative - Chat Specialist at blithequark, your responsibilities will include:
* Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services
* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review
* Developing and maintaining a knowledge base of the evolving products and services
* Collaborating with our team to resolve customer issues and provide exceptional support
**Qualifications**
To be successful in this role, you'll need:
* Previous experience in retail customer service or the automotive industry (preferred but not necessary)
* Intermediate internet and window-based computer skills
* Strong ability to multitask (gaming experience is a plus!)
* Positive and professional demeanor
* Excellent written and verbal communication skills
* Ability to adapt to change and enjoy a quick-paced work environment
**Requirements**
* Excellent written and verbal communication skills
* Ability to adapt to change and enjoy a quick-paced work environment
* Must be able to work 4-hour time blocks daily
* Able to attend 5 weeks of training Monday - Friday from 4PM - 8PM
* Flexible scheduling after completion of training
* Must be able to work a minimum of 16+ hours per week
* Must be able to type at least 35 WPM, 40 and above is preferred
* Positive and professional demeanor
**Benefits**
As a Part-time Customer Support Representative - Chat Specialist at blithequark, you'll enjoy a range of benefits, including:
* Great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center
* A wide variety of sports and social leagues to participate in after work, as well as volunteering initiatives through our Associate Foundation
* A non-smoking environment that promotes a healthy lifestyle
* The opportunity to work with a dynamic and innovative company that's changing the way the automotive industry interacts with customers
**Why Join blithequark?**
At blithequark, we're passionate about delivering exceptional customer service and helping our clients succeed. We're a company that values our employees and provides opportunities for growth and development. If you're a customer service enthusiast with a passion for technology and a knack for turning conversations into leads, we'd love to hear from you!
**How to Apply**
If you're interested in joining our team as a Part-time Customer Support Representative - Chat Specialist, please submit your application through our website. We can't wait to hear from you!