Clinical Consultant Pharmacist, Health Plans Sales and Retention - Remote in Philadelphia, PA
                                About the position
Responsibilities
• Identifies opportunities for clinical program up-sell
• Clearly communicates analytical and reporting needs to supporting departments
• Identifies and creates opportunities to manage trend and add OptumRx products
• Supports sales and marketing including participating in UR sales activities as needed
• Supports RFPs (tier analyses, formulary disruptions, answer questions)
• Supports Implementations (presenting on formulary disruptions or discussing clinical programs)
• Participates in health fairs and other member events
• Stays aware of and provides clinical market intelligence to clients
• Communicates drug information to clients and responds to plan-specific clinical inquiries
• Analyzes and interprets benefit designs
• Makes clinically sound recommendations to clients based on trend
• Comprehends and effectively explains formulary and clinical program changes to clients
• Collaborates with account management to provide clinical aspects of client quarterly reviews
• Provides superior clinical consultation and clinical account management with a focus on client satisfaction, client retention, and trend management
• Provides education for clients, pharmacists, members, and physicians per contractual requirements
• Formulates and delivers client recommendations based on available data
• Incorporates treatment and practice guidelines into client presentations including up-selling opportunities
• Effectively manages client objections to new programs and required changes
• Collaborates with clients to establish achievable but aggressive clinical program goals
• Facilitates ongoing maintenance of client custom formulary and utilization management updates
• Identifies opportunities to increase efficiency
• Mentors clinical coordinators, as needed
Requirements
• Bachelor of Science in Pharmacy or PharmD
• Current and unrestricted Pharmacist license in the state of Pennsylvania
• 3+ years of experience working as a licensed pharmacist
• 3+ years of clinical account management pharmacist experience
• Experience working for a PBM or Health Plan in a client-facing role with external clients
• Experience developing and delivering formal presentations to clients
• Proficient skills in Microsoft Office, Power Point, Excel, Word, Teams, OneNote, and Outlook
• Permanent residence within a commutable distance to the Philadelphia, PA area
• Ability to travel locally up to 30%
Nice-to-haves
• Formulary analysis experience
• Experience contributing to the Request for Proposal (RFP) process
• Experience participating in Finalist presentations
• Experience working with Commercial Self-Funded clients
Benefits
• Comprehensive benefits
• Career development opportunities
• Diversity and inclusion culture
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