**Experienced Customer Support Specialist – Chat (For Pooling) at blithequark**

Are you a customer support enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark as an Experienced Customer Support Specialist – Chat (For Pooling). As a key member of our team, you will play a vital role in empowering employees to achieve financial wellness and transforming lives through our innovative platform. **About blithequark** At blithequark, we're revolutionizing the employee wellness landscape by providing 360° salary-linked wellness services in emerging markets. Since our founding in 2017, we've been changing the way employee benefits work by empowering HR leaders to support their teams' financial wellness, both personally and professionally. As leaders in the Philippines, we're now expanding, and we're looking for passionate individuals to join us! Are you ready to be part of something that's changing lives? **Our Culture: Empowering You to Thrive** At blithequark, people are at the heart of everything we do. We believe in the power of individuality and the strength of a team that values each person's unique perspective. As a remote-first organization, we trust you to work where you're most productive and happiest. We're all about flexibility and work-life harmony, so you can focus on what matters most, whether that's your career growth or personal well-being. We foster a culture of collaboration, respect, and continuous growth, where every voice is heard and every idea is valued. We know that our success comes from embracing diversity, and we welcome all the different backgrounds, talents, and experiences that each team member brings. Together, we're not just achieving goals—we're transforming lives and making a meaningful impact every day. **Your Impact: What You’ll Do** As an Experienced Customer Support Specialist – Chat (For Pooling), you will be responsible for: * Providing end-to-end approach for issue resolution * Resolving inquiries by having a solution-oriented thinking and critical decision-making * Abiding by and performing to the best of your abilities all functions, duties, and responsibilities to be assigned by the Employer in due course * Complying with the orders and instructions given from time to time by the Employer through its authorized representatives * Not disclosing any confidential information in respect of the affairs of the Employer to any unauthorized person * Performing any other administrative or non-administrative duties assigned by any representative of the Employer from time to time either through direct written order or by oral assignment **What We’re Looking For: Skills & Experience** To succeed in this role, you will need: * A college graduate or undergraduate degree with 2 years of working experience in any customer service-related industry * Amiability to shifting schedules * Knowledge about MS Office (PowerPoint, Excel, Word) * Good verbal and written communication skills in English and Tagalog * Good analytical and problem-solving skills **Why Join blithequark?** When you join blithequark, you're joining a company where you matter. Your work will have a direct impact on employees' lives through financial wellness, and you'll be part of a team that encourages personal growth and professional development. We offer flexible benefits designed to support you in both your work and personal life. **Our Commitment to Diversity & Inclusion** At blithequark, diversity and inclusion aren't just words—they're the foundation of everything we do. We're proud to be an Equal Opportunity Employer, and we welcome individuals from all walks of life. We believe a mix of backgrounds, ideas, and experiences fuels innovation, and we are stronger because of it. **Convinced You’re the Perfect Fit? Let’s Make It Happen!** We're looking for bold thinkers, problem solvers, and passionate individuals who want to be part of something transformative. If you're excited to help us change lives, grow in a fast-paced environment, and be part of a collaborative team, we want to hear from you! **Apply Now and let’s transform lives—together!** If you're ready to take the next step in your career and join a team that's changing lives, apply now! We can't wait to hear from you and explore how you can contribute to our mission. **Benefits and Perks** As a valued member of our team, you can expect: * Competitive salary and benefits package * Flexible work arrangements to support your work-life balance * Opportunities for professional growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to our innovative platform and cutting-edge technology * A chance to make a real difference in the lives of employees and their families Don't miss out on this opportunity to join a team that's revolutionizing the employee wellness landscape. Apply now and let's transform lives together! Apply for this job