Back to Jobs

Want Manager, BI & Client Reporting (REMOTE) in Newton, MA

Remote, USA Full-time Posted 2025-05-22

Job title: Manager, BI & Client Reporting (REMOTE)

Company: Bright Horizons Family Solutions

Job description: Primary Purpose



The Manager, Business Intelligence and Client Reporting will be responsible for managing the internal processes and resources of the enterprise reporting team, for executing on the Enterprise BI & Client Reporting team’s internal roadmap, and for supervising the team’s shared resources, assigning them to tasks and adjusting as needed.



Essential Functions/Responsibilities


  • Develop and maintain a basic understanding of various Bright Horizons reporting systems.

  • Work independently with IT, stakeholders, and Product Analysts to investigate viability of department’s ability to meet reporting needs.

  • Oversee Salesforce ticketing process to ensure timely response to requests and to update the ticketing system to reflect current needs.

  • Manage shared team resources, including Qlik and automation developers, to ensure efficient and properly prioritized allocation and assignments

  • Own the enterprise reporting team’s documentation wiki by ensuring team members populate and/or modify documentation according to established protocols and requirements.

  • Assist senior director with roadmap management and review

  • Assist senior director with establishing and maintaining standardized report bundles, tracking costs associated costs for customizations, and cross-charging as needed.

  • Monitor and improve BI operations, automating processes where possible and identifying and correcting issues proactively

  • Work with senior director to improve the quality and speed of decision-making and inform new product development process by designing and implementing reports, dashboards, and presentations and analyzing customer and market data

  • Schedule and coordinate with other teams

  • Coordinate onboarding for new hires, including system access requests and adding to distribution lists

  • Drives knowledge sharing within and across verticals.

Decision Making



Receives limited direction and exercises independent judgement within the scope of their role



Influence



Regularly required to influence cross-functional teams



Job Requirements



Education



Bachelor's Degree in Business is preferred



Experience



5+ years hands-on experience with reporting and analytics solutions is required



Hands-on experience in creating dashboards, reports, analytics that support data driven decision making and support is preferred



Additional Job Requirements

  • Experience with Microsoft SQL, SSRS, and stored procedures preferred

  • Demonstrated ability to lead complex BI implementation projects

Primary Location:



Remote, Hybrid, or Newton, MA



This role has the following employment benefits:

  • Health Care

  • Retirement

  • Sick Leave

  • Vacation

  • Paid Holidays

  • Disability Insurance

  • Life Insurance

  • Tuition Reimbursement

The annual compensation range for this role is $60,000-$85,000



HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?



Contact us at [email protected] or 855-877-6866



Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: and along with information on the and .



Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Expected salary: $60000 - 85000 per year

Location: Newton, MA

Apply Job!

Similar Jobs

Want English Teachers - Earn Money Online in Bentonville, AR

Remote, USA Full-time

Urgently Need SOCIAL WORK SERVICES PROGRAM MGR - SES in Pembroke Pines, FL

Remote, USA Full-time

Urgently Need High School StepMojo Teacher's Assistant (SY 23-24) in Newark, NJ

Remote, USA Full-time

Want Sr Inpatient Coding Specialist (Remote) in Chesterfield, MO

Remote, USA Full-time

Want Senior Resource Specialist - Remote in Albuquerque, NM

Remote, USA Full-time

Immediately Require Inpatient Complex/Trauma Coder Part Time Work from Home in Troy, MI

Remote, USA Full-time

Looking for SpEd Substitute Teacher in Eastlake, CO

Remote, USA Full-time

Urgently Need Baylor RN Home Health Admissions in Mount Holly, NC

Remote, USA Full-time

Immediately Require Financial Services Representative - Remote in Grants Pass, OR

Remote, USA Full-time

Looking for SpEd Substitute Teacher in Arvada, CO

Remote, USA Full-time

Field Sales Summer Intern

Remote, USA Full-time

Urgently Need Licensed Practical Nurse (LPN) Work-life balance in Concord, NC

Remote, USA Full-time

Sr Enterprise Account Executive - Amazon Account

Remote, USA Full-time

Require Creative Writing Instructor (General) in Los Angeles, CA

Remote, USA Full-time

Fully Remote Senior Tax Manager - Trusts and Estates

Remote, USA Full-time

Customer Service Representative - Live Chat FULLY REMOTE

Remote, USA Full-time

Window Clerk/Customer Service

Remote, USA Full-time

Entry level Data Entry Remote jobs at Fedex(At Work Home)

Remote, USA Full-time

Child and Family Therapist (Remote, Part Time and Hybrid)

Remote, USA Full-time

Mortgage Loan Officer Recruiter

Remote, USA Full-time