Data Entry III (Remote)

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture... dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

What does a day in the life in Data Entry look like?
?? Process orders and verify pricing and availability
?? Type accurately, prepare and maintain order documents and records
?? Communicate with vendors to ensure orders are allocated promptly and correctly
?? Obtain shipping quotes, prepare shipping instructions (BOLs), and schedule pick up for ready orders
?? Reconcile open and closed orders in a timely manner
?? Research, track and restore documentation when problems or discrepancies arise including lost orders and production delays
?? Inform management and compile reports/summaries on activity areas
?? Function in accordance with established standards and procedures

What are the required qualifications for Data Entry?
?? At least 1 year related experience in a customer service account.
?? Track record of over-achieving quota.
?? Competency in MS Office, databases and web-based software
?? Hands-on experience with spreadsheets and related reports
?? Accuracy and attention to detail
?? Aptitude for details and numbers
?? Ability to perform filing and record keeping tasks
?? Data entry and word processing skills
?? Well organized

Having these qualifications are helpful, but not required
?? Familiarity with Shopify or equivalent e-com experience

Required personal computer/laptop specifications and internet speed
?? Processor: Intel i5 or equivalent Ryzen 5
?? RAM: 8GB
?? HDD: 250GB
?? Windows 10 Pro / Windows 11 Pro Operating System: Must be Genuine License
?? Windows OS build model 21h2 and up
?? Sound card and video card (built-in is okay)
?? Minimum 19" of Monitor, preferably 22"
?? USB Headset
?? Internet Speed at least 25MBPS or higher
?? ***Mac Os, Macbooks do not qualify

Apply Job!