Aetna Remote Jobs - Remote Call Center Specialist - CAB

As a Part Administration Delegate, you will give phone help to Aetna Medicaid individuals and suppliers. You will help with a variety of requests, for example, qualification, supplier changes, and demands for ID cards. We endeavor to give a brilliant encounter to our guests every single time. Calls are inbound and solid client abilities are expected to find success in this job.
Obligations... incorporate however restricted to the accompanying:
• Replying in-coming part and supplier calls and answering requests in regards to benefits, qualification, administrations, earlier approval necessities, additional advantages and projects, and so forth.
• Requires rapid web availability with secure help through ethernet link, utilization of Wi-Fi isn't allowed.
• Organization gives hardware and preparing.
Required Capabilities
• * Capacity to discuss actually with individuals and suppliers orally and written down, capacity to fulfill execution guidelines, participation prerequisites and call quality objectives
• Should have the option to telecommute and end up being independent
Favored Capabilities
• Experience with working somewhat in a call community setting
• Experienced with Medicaid and Federal health insurance
JOBS BENEFITS:
• * Health care coverage: Aetna gives thorough health care coverage inclusion, including clinical, dental, and vision plans for its workers. They may likewise offer adaptable spending accounts (FSAs) and wellbeing bank accounts (HSAs) to assist representatives with overseeing medical services costs.
• Health Projects: Aetna frequently advances representative well-being through different projects and drives. This can incorporate exercise center limits, well-being difficulties, and admittance to assets for keeping a sound way of life.
• Retirement Plans: Aetna commonly offers a 401(k) plan with an organization match to assist workers with putting something aside for retirement.
• Life coverage: Workers might get life coverage inclusion, which can incorporate essential extra security as well as choices for extra inclusion.
• Handicap Advantages: Aetna might give present moment and long haul incapacity inclusion to help representatives on the off chance that they can't work because of sickness or injury.
• Taken care of Time: This incorporates paid occasions, excursion days, and debilitated leave.
• Educational Cost Help: A few workers might approach educational cost help projects to assist with their instructive interests.
• Representative Help Program (EAP): Aetna frequently offers an EAP that gives secret guiding and support administrations to assist workers with individual and business-related issues.
• Adaptable Work Courses of action: Contingent upon the position and division, representatives might have the choice of adaptable work hours or remote work.
• Proficient Turn of events: Aetna might put resources into representative improvement through preparing projects, and studios, and opening doors for professional success.
• Worker Limits: Representatives might get limits on different Aetna items and administrations, as well as limits from accomplice associations.
• Wellbeing Repayments: A few workers might be qualified for health repayments to take care of the expenses of wellbeing-related exercises or costs.
Customer Service RepresentativeBachelor Degree

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