Remote Customer Support Representative at Hulu

Hulu is seeking a motivated and customer-centric individual to join our remote customer support team. As a Customer Support Representative, you will play a crucial role in ensuring our subscribers receive the best possible assistance, creating positive interactions and resolving inquiries with efficiency and empathy. Key Responsibilities: ?? * Provide exceptional customer support through various... channels, including email, chat, and phone. ?? * Troubleshoot and resolve subscriber issues related to account management, billing, streaming, and more. ?? * Collaborate with cross-functional teams to address and escalate complex customer concerns. ?? * Stay up-to-date with Hulu content offerings and technical updates to provide accurate information to subscribers. ?? * Document and track customer interactions in the system to improve service quality. ?? Required Skills: ?? * Excellent communication skills, both written and verbal. ?? * Strong problem-solving abilities with a customer-centric approach. ?? * Comfortable working independently in a remote setting. ?? * Tech-savvy with the ability to navigate and troubleshoot streaming platforms. ?? * Previous experience in customer support or a related field is a plus. ?? How to Apply:

If you are passionate about delivering outstanding customer support and want to be part of a cutting-edge entertainment company, we encourage you to apply. Visit our careers page.
Benefits:
?? * Competitive salary
?? * Comprehensive health and wellness benefits
?? * Generous paid time off
?? * Employee discounts on Hulu subscriptions
?? * Opportunities for career growth and development
?? Embark on an exciting journey with Hulu and be part of a team that values innovation, diversity, and exceptional customer service. Apply today and help shape the future of entertainment

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