Back to Jobs

American Express Remote jobs (Virtual Customer Care)

Remote, USA Full-time Posted 2025-05-22

Join the prestigious American Express team, a global leader in financial services dedicated to providing unparalleled service and support to customers worldwide. With a rich history of innovation and a commitment to excellence, American Express continues to redefine the world of finance.
Job Title: Virtual Customer Care Representative
Job Summary...

As a Virtual Customer Care Representative at American Express, you will play a pivotal role in delivering exceptional customer service through remote interactions. This position offers the flexibility of working from the comfort of your home while engaging with customers and addressing their inquiries related to American Express products and services. Key Responsibilities: • * Respond promptly and professionally to customer inquiries through various virtual channels. • * Provide accurate information about American Express products, services, and policies. • * Assist customers in resolving issues and escalating concerns as needed. • * Proactively identify opportunities to enhance the customer experience. • Required Skills and Qualifications: • * Excellent communication skills in English, both written and verbal. • * Strong problem-solving abilities and a customer-centric approach. • * Ability to navigate multiple systems and applications simultaneously. • * Demonstrated empathy and patience in addressing customer concerns. • * Previous customer service experience is a plus. • Experience: • * Prior experience in a customer service role is preferred. • * Familiarity with financial services or credit card industry is advantageous. • Knowledge, Skills, and Abilities: • * Proficiency in using virtual communication tools. • * Basic understanding of financial products and services. • * Adaptability to a dynamic remote work environment. • * Detail-oriented with strong organizational skills. • Benefits: • * Competitive compensation package. • * Comprehensive health and wellness benefits. • * Opportunities for professional development and career growth. • * Inclusive and collaborative work culture. • Why Join American Express: • * Be part of a globally renowned brand committed to excellence. • * Contribute to a culture of innovation and customer focus. • * Work in a flexible and supportive remote environment. • How to Apply:

Interested candidates are invited to apply through the American Express careers portal at American Express Careers. Do not miss the chance to be part of a team that values your skills and dedication to customer service.

Join American Express, where your career journey meets world-class service

Apply Job!

Similar Jobs

Medical Transcriptionist (MT)

Remote, USA Full-time

TikTok Content Manager

Remote, USA Full-time

YouTube Moderator Job Remote Near Me

Remote, USA Full-time

Eligibility Representative III

Remote, USA Full-time

Eligibility Representative III

Remote, USA Full-time

American express remote jobs virtual customer care professional

Remote, USA Full-time

Part time - Full time / Customer Service Rep - Data Entry - Work...

Remote, USA Full-time

Virtual Assistant

Remote, USA Full-time

Walmart Customer Care Specialist - Remote Work

Remote, USA Full-time

Part-Time to Full-Time Remote Administrative Assistant (7:00 AM ...

Remote, USA Full-time

Shepherd of the Valley Lutheran Retirement Service – Registered Nurse (RN) – Day Shift $31 – Girard, OH

Remote, USA Full-time

Walmart Data Entry Work From Home Jobs - Apply Now

Remote, USA Full-time

Vice President, Compliance Monitoring & Testing-SMBC Nikko Securities

Remote, USA Full-time

Remote Member Service Representative I | WFH

Remote, USA Full-time

Store Associate - Victorville (00233)

Remote, USA Full-time

Looking for Lecturer in Sustainable Agriculture (Spring semester WTU assignment, primarily online/asynchronous with one in-person lab session per week) in Turlock, CA

Remote, USA Full-time

People Services + Technology, Compensation Product Leader

Remote, USA Full-time

Entry-Level Customer Service

Remote, USA Full-time

Looking for Online English Teacher (100% Remote) in Duluth, MN

Remote, USA Full-time

Jobs hiring immediately

Remote, USA Full-time