Content Moderator
Area:
The Trust & Safety team is comprised of an elite group of policy gurus, critical thinkers, specialists, and admins, whose mandate is keeping our clients content compliant through crafting, debating, implementing, adjusting, and enforcing, content policy
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Responsibilities
Review posts, photos and listing content according to the clients policies, workflows and targets while upholding a high standard of accuracy and quality
Review content that has been flagged by our users or systems and escalated
Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
Understand and remain current with community guidelines and review content in accordance to defined policies and procedures
Stay up to date with current events and news in the U.S.
Maintain a consistent and transparent review methodology
Consistently meet daily and weekly targets
Qualifications
High School Diploma (BS - good to have, preferably in Journalism, Political Science, or related field)
Thorough understanding of online news and the internet
Have strong interest and knowledge regarding current events and news in the U.S
Experience with political content preferred
Ability to learn quickly and provide sound judgment to classify content based on a set of policies, you will need to navigate through ambiguity
Must be comfortable reviewing sensitive content, including graphic pornography, violence, drug use, child abuse, etc.
Ability to work differing work rotations/shifts and non-standard work hours (including weekends)
Strong written and oral communication skills
Fluency in English
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