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Call Center/Contact Agent WFH

Remote, USA Full-time Posted 2025-05-22

Epiq Systems Class Action business operates a call center to handle potential claimant inquiries and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
• MUST HAVE YOUR OWN COMPUTER AND INTERNET****THIS IS WORK FROM HOME***
• Pay rate: $19/hr • Work Schedule: M-F 9:00 AM EST - 5:30 PM EST • Start Date... 5/21 Location: MUST LIVE IN Charlotte, NC***
salary: $18.99 - $19 per hour
shift: First
work hours: 9 AM - 5:30 PM
education: High School
Responsibilities
• handle potential claimant inquiries and claims.
• answering inbound and outbound calls
• processing email, chat and callback interactions.
• Must have 1 year of previous call center experience shown on resume
• MUST HAVE YOUR OWN COMPUTER AND INTERNET**** WORK FROM HOME***
• Must be 18 and have a HS diploma or equivalent and be willing to submit to a background check!
Skills
• Typing Skills
• Basic Computer Skills
• Call Center
Qualifications
• Years of experience: 1 year
• Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled

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