Back to Jobs

Hobby Lobby Jobs (Customer Support Job)

Remote, USA Full-time Posted 2025-05-22

As a Customer Support Representative, you will be responsible for providing exceptional support and service to our customers. You will serve as the primary point of contact for customer inquiries, troubleshoot and resolve issues, and ensure customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and the ability to work collaboratively with... cross-functional teams.
Key Responsibilities
• Respond to customer inquiries promptly and professionally via phone, email, or chat
• Identify and assess customer needs to achieve first-contact resolution
• Provide accurate and detailed information about products, services, and policies
• Troubleshoot technical issues and escalate complex problems to appropriate teams
• Document all customer interactions and maintain accurate records in the CRM system
• Collaborate with other teams to resolve customer complaints or issues
• Continuously learn and stay updated on product knowledge and industry trends
Requirements
• High School Diploma or equivalent; Bachelor's Degree preferred
• 1-3 years of experience in customer support or a related field
• Strong verbal and written communication skills
• Excellent problem-solving and decision-making abilities
• Familiarity with CRM systems and support software
• Ability to multitask and prioritize tasks effectively
• Detail-oriented and highly organized
Benefits
• Health, dental, and vision insurance coverage
• Retirement savings plan (401k)
• Paid time off, including vacation and sick leave
• Flexible work schedule options
• Employee discounts on company products or services
• Professional development and training opportunities
• Collaborative and inclusive work environment
• Opportunities for career advancement
• Company-sponsored social events and activities

Apply Job!

For more such jobs please click here!

Similar Jobs

Amazon Chat Online Support Jobs No Experience (REMOTE) - Part-Time

Remote, USA Full-time

Video Editor - YouTube and Social Media (Non-Remote)

Remote, USA Full-time

CVS Health Data Entry (Remote, Part Time) $23/Hour -WFH

Remote, USA Full-time

Remote Customer Service Jobs At American Express

Remote, USA Full-time

Professional Supply Management- 3rd Shift (Remote)

Remote, USA Full-time

Remote Customer Service Representative - Up to $62/hr

Remote, USA Full-time

YouTube Thumbnail Editor

Remote, USA Full-time

Remote WFH Data Entry Level Clerk / Typing

Remote, USA Full-time

Online Live Chat Support Jobs Work From Home (REMOTE) - Part-Time

Remote, USA Full-time

Online Live Chat Support Jobs Work From Home (REMOTE) - Part-Time

Remote, USA Full-time

Delivery Driver (Part-Time)

Remote, USA Full-time

Retail Sales Associate-MALL OF ABILENE

Remote, USA Full-time

Looking for English Teachers - Earn Money Online in Fernley, NV

Remote, USA Full-time

Urgently Require SAT Tutors Needed in Bethesda, MD in Bethesda, MD

Remote, USA Full-time

Window Clerk/Customer Service

Remote, USA Full-time

Maintenance Utility Employee (MUE 1) (Motorized) - JFK

Remote, USA Full-time

Senior Property Accountant (candidates are required to live in the DFW area)

Remote, USA Full-time

Work From Home Data Entry - Earn Up To $30/Hour + Daily Pay! - F5 Remote Jobs, October, 21, 2024

Remote, USA Full-time

Now Hiring: Careermilard Seeks American Express Virtual Assistant

Remote, USA Full-time

LPN (Nurse) ECC - Hiring immediately

Remote, USA Full-time