Remote Call Center Agent

Job description JOB TITLE... ?? Telephone Service Representative LOCATION ?? Remote SALARY ?? $11 - $13 Per Hour WHAT IS THE PRIMARY WORK LOCATION OPTION? ?? Remote REQUIREMENTS: This is a customer service position. It is NOT sales telemarketing position. ?? Strong attention to detail ?? Customer service driven ?? Minimum typing speed of 25 words per minute ?? Able to communicate with clients in a professional manner ?? Positive attitude ?? Drug free ?? Professional phone etiquette ?? Exceptional attendance ?? Good data entry skills WORK FROM HOME REQUIREMENTS Windows Machines: ?? A supported version of Windows 10 Pro or Windows 11 Pro ?? 16GB of RAM ?? CPU speed of 2.5 gigahertz and Quad (4) core processor or higher Mac Machines: ?? Supported versions of macOS with all updates. ?? Minimum 16 Gigabytes of RAM with an M series Chip All Setups: ?? Must have a work profile for work purposes only. ?? You should be the ONLY person that has access to the work profile. ?? Must use full-sized keyboard & mouse ?? 2 Monitors for Dual screen support ?? Both monitors should be 19?? each ?? Widescreen monitors are now recommended due to the enhanced appearance of our software system. ?? Must have an internet connection that allows you to connect via Ethernet cable to the modem. ?? Dedicated internet speeds must be a minimum of 7 mbps download/ 3 mbps upload ?? Wi-Fi is not acceptable ?? Satellite is not acceptable ?? NO data caps ?? Must maintain anti-virus protection ?? Free options are allowed ?? Windows defender is not allowed ?? You must have a webcam. Used for: ?? Meetings ?? Training ?? Monitoring & Quality Control ?? Must have a noise canceling headset ?? The internet connection will be used for connecting to a voice line. SHIFT ?? Varies depending on call volume ?? MUST be able to work flexible hours & days which include holidays & weekends. Job Type: Full-time Pay: $11.00 - $13.00 per hour Expected hours: No more than 40 per week Benefits: ?? 401(k) matching ?? Flexible schedule Schedule: ?? 8 hour shift ?? Evening shift ?? Night shift Location: ?? Nevada (Preferred) Work Location: Remote

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