Doordash Customer Support - Freshers Jobs

DoorDash is a technology company that connects people with the best in their cities. We empower local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. As a customer-centric company, we aim to provide exceptional customer service and ensure that our customers have a seamless experience from ordering to delivery.
Job Summary
...
We are seeking enthusiastic and dedicated freshers to join our Customer Support team at DoorDash. As a Customer Support Representative, you will be the first point of contact for our customers, providing them with top-notch service and resolving their inquiries and issues promptly.
Key Responsibilities
?? * Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
?? * Troubleshoot and resolve customer issues related to orders, deliveries, and accounts.
?? * Provide detailed information about DoorDash products and services.
?? * Document and update customer records based on interactions.
?? * Collaborate with other departments to address customer concerns and improve the customer experience.
?? * Maintain a high level of customer satisfaction by following up on customer issues and ensuring they are resolved effectively.
?? Required Skills and Qualifications
?? * Excellent verbal and written communication skills.
?? * Strong problem-solving abilities.
?? * Ability to handle high-pressure situations calmly and effectively.
?? * Proficiency in basic computer applications and ability to quickly learn new software.
?? * High school diploma or equivalent; college degree preferred.
?? * Customer service experience is a plus but not required.
?? Experience
?? * No prior experience required; freshers are encouraged to apply.
?? * Previous experience in a customer service role is an advantage.
?? Working Hours
?? * Flexible working hours, including evenings, weekends, and holidays.
?? * Full-time and part-time positions available.
?? Knowledge, Skills, and Abilities
?? * Strong interpersonal skills and a passion for helping others.
?? * Ability to multitask and manage time effectively.
?? * Attention to detail and a commitment to accuracy.
?? * Positive attitude and a team-oriented mindset.
?? Benefits
?? * Competitive salary and performance-based incentives.
?? * Comprehensive health, dental, and vision insurance.
?? * Paid time off and holiday pay.
?? * Opportunities for career growth and development.
?? * Employee discounts on DoorDash orders.
?? * A dynamic and inclusive work environment.
?? Why Join DoorDash?
?? * Be part of a fast-growing company with a mission to connect people with the best in their cities.
?? * Work in a supportive and collaborative environment where your contributions are valued.
?? * Gain valuable experience and develop your career in customer support.
?? * Enjoy a range of benefits and a flexible work schedule.
?? How to Apply

Interested candidates can apply by visiting our careers page on the DoorDash website: DoorDash Careers. Submit your resume and cover letter outlining your qualifications and why you are interested in joining DoorDash

Apply Job!