Customer Service Representative

MUST BE LOCAL/NEAR WILMINGTON, DE

Job Description...
??? Will receive inbound calls from members regarding home healthcare and benefits
??? This is a call center / customer service type position
??? Will receive about 30-40 calls per day
??? 2+ years of experience required in a call center, doctors office, or customer service related position
??? Must have good computer skills (almost 95% of work will be on the computer)
??? Must be familiar with MS Office (Outlook, Excel, Word)
??? Computer savvy
??? Excellent communication both verbal and written
??? Must have excellent customer service skills
??? Must be comfortable answering phone calls
??? Must be able to work well with others
??? Must be polite
??? Will work closely with Case Managers and Nurses

??? Experience with medical terminology

Job Type: Contract

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:
??? Work from home

Shift:
??? 8 hour shift

Experience:
??? Inbound/Outbound Calls: 1 year (Required)
??? Call center: 1 year (Required)
??? Medical terminology: 1 year (Required)

Location:
??? Wilmington, DE (Required)

Work Location: Remote

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