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Customer Service Representative

Remote, USA Full-time Posted 2025-05-22

MUST BE LOCAL/NEAR WILMINGTON, DE

    Job Description...
  • Will receive inbound calls from members regarding home healthcare and benefits
  • This is a call center / customer service type position
  • Will receive about 30-40 calls per day
  • 2+ years of experience required in a call center, doctors office, or customer service related position
  • Must have good computer skills (almost 95% of work will be on the computer)
  • Must be familiar with MS Office (Outlook, Excel, Word)
  • Computer savvy
  • Excellent communication both verbal and written
  • Must have excellent customer service skills
  • Must be comfortable answering phone calls
  • Must be able to work well with others
  • Must be polite
  • Will work closely with Case Managers and Nurses
  • Experience with medical terminology

Job Type: Contract

Pay: From $17.00 per hour

Expected hours: 40 per week

    Benefits:
  • Work from home
    Shift:
  • 8 hour shift
    Experience:
  • Inbound/Outbound Calls: 1 year (Required)
  • Call center: 1 year (Required)
  • Medical terminology: 1 year (Required)
    Location:
  • Wilmington, DE (Required)

Work Location: Remote

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