Pharmacy Call Center Representative

Our client, a Global Fortune 50 organization and one of world??s largest distributors of healthcare systems, medical supplies & pharmaceutical products!
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Title: Pharmacy Call Center Representative

Duration: 6 months Temp to Hire

Location: Remote (must live within 100 miles of the pharmacy at ??5101 Jeff Commerce Drive Louisville KY?? for office visits if needed)

Potential Start Date: 8/19/2024

Key Requirements: ?? Pharmacy and call center experience required. ?? At least 3 years of strong customer service experience. ?? Detail-oriented with strong data entry skills. ?? Must be able to work independently and be open to cross-training. ?? Good attendance is essential.

Responsibilities: ?? Interface with customers and company representatives to handle pre-sales or post-sales service functions. ?? Track status of equipment returns repairs, replacements, sales orders, and delivery schedules. ?? Schedule field service repair calls and manage requests for additional company materials. ?? Maintain records of returns, schedule changes, product updates, and resolve return credit issues. ?? Follow routine assignments with detailed instructions. ?? Enter accurate information and handle data entry for multiple programs. ?? Occasionally manage inbound/outbound calls to/from patients, caregivers, and providers. ?? Provide exceptional customer service and adhere to Cover My Meds policies. ?? Work a flexible schedule as needed. ?? ***********************************************************************************************************************************************************************

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

AD

Job Types: Full-time, Contract

Pay: Up to $17.00 per hour

Expected hours: 40 per week

Benefits:
?? 401(k)
?? Dental insurance
?? Health insurance
?? Vision insurance
?? Work from home

Schedule:
?? 8 hour shift
?? Monday to Friday

Application Question(s):
?? Do you live within 100 miles of Louisville to accommodate potential office visits in case of power or internet outages?
?? Are you available to work the schedule from 11:30am to 8:00pm?

Experience:
?? Pharmacy Call Center: 1 year (Required)

Work Location: Remote

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