Customer Service Representative - Live Chat (FULLY REMOTE)
Employer Industry: Customer Service
Why Consider This Job Opportunity...
No salary cap; your effort directly influences your earnings
Comprehensive benefits package including medical, dental, and vision coverage
Matching 401k benefits to help secure your financial future
Opportunities for ongoing training, development, and career growth
Paid holidays and Paid Time Off (PTO) to promote work-life balance
Supportive work environment that values employee contributions and integrity
What To Expect (Job Responsibilities)
Handle incoming customer calls and conduct outbound follow-up calls for upselling and quality checks
Schedule maintenance visits for customers
Promote services and offers to customers through proactive outreach
Address customer reviews, both positive and negative, to enhance service quality
Provide general inbound customer service assistance
What Is Required (Qualifications)
Previous customer service experience
Strong attention to detail
Ability to work collaboratively as a conscientious team player
Demonstrated honesty, integrity, and a positive attitude
Clear background check and drug screen
How To Stand Out (Preferred Qualifications)
Experience in a fast-paced customer service environment
Familiarity with upselling techniques and customer relationship management
Strong communication skills, both verbal and written
Ability to adapt to changing situations and customer needs
#CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits #TrainingProvided
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