Part Time Data Entry Clerk - Remote
As a Remote Data Entry Clerk, you will play a crucial role in our customer support and technical assistance processes. This position is ideal for individuals who are comfortable working on a computer all day and have exceptional typing skills with a keen attention to detail.
Job Responsibilities...
Receive and process requests for technical assistance from customers.
Enter and manage customer requests in the companys ticketing system for Help Desk technicians to review.
Monitor and review the status of open tickets, ensuring that issues are resolved promptly and effectively.
Communicate outcomes and updates to customers via email, ensuring exceptional customer service.
Maintain organized records and focus on quick ticket resolution.
Requirements: No prior experience is required, though previous experience in I.T. Help Desk ticketing or online customer service for a technology company or busy online retailer is a plus. Exceptional typing skills and attention to detail. Comfortable working on a computer for extended periods. Strong organizational skills and the ability to manage multiple tasks efficiently. Excellent written communication skills. A proactive approach to learning and a desire for career growth in Information Technology or Customer Service Help Desk roles.
Benefits:
Flexible part-time hours.
Competitive starting pay of up to $20 per hour, based on experience.
Permanent role with opportunities for career advancement.
Work from the comfort of your home.
Supportive and collaborative team environment.
If you are organized, detail-oriented, and eager to contribute to a dynamic team while developing your skills in a growing company, we encourage you to apply
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