Google Dialogflow Consultant

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Technovert, is seeking the following. Apply via Dice today! Position: Google Dialogflow Consultant / Sr. Technical Architect... Location: Remote Contract type: W2/C2C Duration: Long Term Contract Position Description: Requirements (Must Have): • Google Cloud Platform Certification • Professional Machine learning Engineer or Associate Cloud Engineer or Professional Cloud Architect • Genesys • Any level of Genesys certification • Worked for a healthcare or payer (insurance company) implementing Google Dialogflow CX and Genesys Phone integration • Experience with solution design and Architectual diagram development and interpretation • Experience working with either Python or Node.js for Google Dialogflow implementation • Experience working with Google Cloud Platform Speech-to-text and/or Genesys Speech-to-text systems • Experience implementing Google Call Center Artificial Intelligence (CCAI) solutions for agent assist • Experience integrating Generative AI Large Language Models into chatbot solution workflows and backend processing tasks • Comfortable with hands on development tasks and interacting with Google Cloud Platform from applications and the Google Cloud Platform console • Comfortable and knowledgeable with Natural Language Programming concepts (NLP) and chatbot concepts • Such as intents, entities, fall back intents, happy path workflows, webhooks, and slot filling in the content of Dialogflow CX • Basic Knowlege of conversation design • Ability to produce diagrams detailing conversation flows • Ability to interpret and product diagrams showing the full flow of application interactions from Genesys and Google Dialogflow Nice to have • Comfortable interacting with clients and personable, so that we can trust this person to maintain a good relationship with our clients • Progressive experience leading teams and designing solutions in the payer or health care space • Computer science background • Familiar with computer science algorithms and fundamental data structures • Familiar with efficient code development • Familiar with continuous integration and continuous deployment pipelines and code repository systems such as GIT and Bitbucket • Comfortable with clients that may disagree with their strategy and is accommodating to the client. • Comfortable with Infrastructure as Code solutions like Terraform • Experience and strategies for testing Google Dialogflow CX chatbot systems Screening questions • Have you produced conversation flow diagrams for chatbot implementations • Have you produced solution diagrams and oversaw their implementations in Google Cloud Platform based environments • Are you a hands-on developer with either python or Node.JS • Do you have experience with CCAI, and the Google Dialogflow-Genesys integration • Are you comfortable interacting with Google Cloud Platform from the Google Cloud console or programmatically Apply Job!