Remote Dental Receptionist - Contract to Hire
Main duties responsibilities
Phone coverage/answering phones (Mondays and Fridays the office has nobody to answer phones - office also offers phone training for all team members...
Scheduling/booking new patients
Responding to patient's calls/texts
Reactivating Hygiene Recare/unscheduled recare (send recare reminders to patients at the 6-months or 1-year mark)
Confirming appointments
Responding to Google reviews
Marketing
Schedule:
Monday 8:00 a.m. - 2:00 p.m.
Friday 7:00 a.m. - 4:00 p.m.
Tuesday, Wednesday, Thursday 4:00 p.m. - 7:00 p.m. CST (for answering phones during peak call times at end of day)
Some flexibility
Our ideal candidate
2+ years of dental front office and scheduling experience REQUIRED!
Open Dental experience is REQUIRED!
Dental Intel experience is advantageous (office utilizes this for text/email)
Excellent phone skills
Experienced scheduler
Great customer service
Great attention to detail (detail-oriented)
Punctual and excellent attendance record
Confidentiality
Willing to learn and takes instruction well
Excellent/clear communication skills (maintaining a professional and respectful tone in all communications and excellent written communication skills)
Strong organizational skills and always prepared
Great at multi-tasking
Proficient with computers
Time management Skills
Dedicated
Professional
Adaptable
Friendly and responsive with patients
Positive
Open to receiving and providing feedback
Self-sufficient and productive
Enthusiastic and passionate about dental
Able to work smoothly with different personalities
Bubbly personality
Apply Job!