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Amazon chat support jobs work from home | live chat jobs USA

Remote, USA Full-time Posted 2025-05-22

Amazon offers work-from-home opportunities in the USA for Chat Support positions. As a Live Chat Agent, you'll connect with customers virtually to address their queries and provide assistance. This role enables you to work remotely, enjoying the convenience of home-based employment. Join Amazon's dynamic team to enhance customer experiences while gaining flexibility in your work schedule. This... position is perfect for those seeking a virtual job with a reputable global company.
Requirements

To be considered for the role, you must meet the following requirements: • You must be fluent in English • You must have excellent communication skills • You must be computer literate and proficient in using Microsoft Office • You must have a high school diploma or equivalent qualification • You must be willing to work in shifts • You must be able to work remotely with a consistent internet connection and a quiet work environment

Responsibilities

As a customer service associate, your responsibilities will include:
• Responding to customer queries through online chats
• Providing timely and accurate assistance to customers
• Ensuring that customers have a positive experience
• Following up with customers to ensure that their queries have been resolved
• Collaborating with team members to provide excellent customer service
• Meeting individual and team targets

Benefits

Amazon provides a competitive salary and benefits package, which includes:
• Flexible working hours
• Work from home option
• Medical, dental, and vision insurance
• Paid time off
• Employee discount

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