Delta Airlines seeking Full-Time Customer Service Representative Competitive Salary & Benefits
*Job Description**
Delta Airlines is seeking a highly motivated and dedicated individual to fill the position of a Full-Time Customer Service Representative. The ideal candidate will have a passion for delivering outstanding service by building genuine connections and rapport with our customers. Youll be responsible for providing efficient, friendly, and proactive customer service, handling a... high volume of customer inquiries about our products and services, and resolving issues promptly to ensure customer satisfaction.
*Job Type:** Full-Time
*Working Hours:** 9 am 5 pm (Monday to Friday)
*Responsibilities**
1. Handling customer inquiries and complaints via phone, email, or social media.
2. Providing information about our products and services.
3. Updating customer records in the database.
4. Providing feedback on the efficiency of the customer service process.
5. Resolving customer complaints quickly and efficiently.
6. Building sustainable relationships with customers.
7. Escalating unresolved issues to the appropriate internal teams.
*Benefits**
1. Competitive salary ($25-45 per hour)
2. Comprehensive health coverage (including dental)
3. Generous vacation and paid time off
4. Retirement savings plan
5. Career development and training opportunities
*Job Requirements**
Proven customer service experience.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent.
*Location:** United States
*Company Description**
Delta Airlines is one of the worlds leading airlines, committed to delivering exceptional travel experiences to our customers. Were driven by our desire to innovate, grow, and lead the aviation industry by providing unparalleled customer service. We pride ourselves on our dedication to customer satisfaction, our commitment to innovation, and our industry-leading performance. Our team is made up of passionate, ambitious, and talented individuals who are dedicated to providing the best possible experience for our customers. If youre looking for a rewarding career in a dynamic and fast-paced environment, Delta Airlines is the place for you.
*How to Apply**
Interested candidates are invited to apply through our website at www.delta.com/careers. Please submit your resume and cover letter highlighting your customer service experience. Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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