Remote Customer Service Representative at Delta Airlines $45K Salary
Job Title: Remote Customer Service Representative at Delta Airlines
Job Description...
Delta Airlines is seeking a dedicated and customer-focused individual to join our team as a remote Customer Service Representative. You will be on the front lines of our company, serving as the first point of contact for our customers. This position involves handling customer inquiries, resolving complaints, and providing information about our services. We are looking for someone who is personable, detail-oriented, and excellent at multitasking. Your role is vital in upholding and enhancing our reputation for superior customer service.
Job Type: Full-time
Working Hours: 40 hours per week
Responsibilities:
1. Responding to customer inquiries via phone, email, and chat
2. Resolving customer complaints and issues in a timely and satisfactory manner
3. Providing information about our services and promotions
4. Recording and updating customer information in our database
5. Conducting customer satisfaction surveys
6. Collaborating with other team members to improve customer service procedures
7. Participating in training and development opportunities
Benefits:
1. Competitive hourly salary ($25-$45)
2. Health, dental, and vision insurance
3. Retirement plan with company match
4. Paid time off and holiday pay
5. Opportunities for career advancement
Hourly Salary Range: $25-$45
Job Requirements:
1. Previous experience in a customer service role
2. Excellent communication and problem-solving skills
3. Ability to multitask and remain calm under pressure
4. Proficiency in using computers and related software
5. Must be a U.S. resident
Basic Educational Requirements:
High School diploma or equivalent
Positive Work Environment:
At Delta Airlines, we promote a positive, inclusive work environment where all employees are valued and respected. We believe in teamwork, collaboration, and continuous learning.
Company Description:
Delta Airlines is a major U.S. airline known for our commitment to superior customer service. We operate over 5,400 flights daily and serve an international network that includes over 300 destinations in over 50 countries. We have been recognized numerous times for our service, innovations, and workplace culture. Join us in our mission to connect people and cultures across the globe.
Location: This job is remote and open to residents of the United States.
To Apply:
Visit our website at www.delta.com/careers and search for the job posting for a Remote Customer Service Representative. Follow the instructions to submit your application. Delta Airlines is an equal opportunity employer
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