Back to Jobs

Customer Support Specialist for voice and chat account

Remote, USA Full-time Posted 2025-05-22

?? Creatunity LLC, a rapidly growing marketing agency and e-commerce company, is seeking a Customer Support Specialist for voice account and chat to join our dynamic team. Responsibilities:

?? Responding to inquiries and complaints from customers via voice calls and/or chat
?? Providing prompt, courteous, and professional service to all clients
??? Troubleshooting technical issues and escalating complex problems to the appropriate department
??? Maintaining accurate records of all client interactions and transactions
?? Collaborating with the customer support team to ensure timely and efficient issue resolution
?? Identifying opportunities to improve the customer experience and communicating these to the team

Requirements

?? Native Speaker level proficiency in Filipino and English

?? Bachelor's degree in a related field (e.g. business, marketing, communication)

?? 2+ years of experience in a customer support role

?? Excellent communication skills, both written and verbal

?... Ability to work under pressure in a fast-paced environment

?? Strong problem-solving skills and attention to detail

?? Experience using customer support software (e.g. Gorgias, etc.)

Benefits

?? Independent Contractor Agreement

?? Quarterly Performance Bonus

?? Monthly Performance Bonus

?? Health Insurance Reimbursement

?? WFH Upgrade Allowance

?? 15 Days Paid Time-Off

?? 6 Company-Wide Holidays

?? 6 Country Holidays

?? 100% Fully Remote

? 9 AM - 5 PM CST

Apply Job!

 

Similar Jobs

Experienced Litigation Legal Assistant - Insurance Defense Preferred

Remote, USA Full-time

Enthusiastic Travel Sales Consultant - No Experience Required!

Remote, USA Full-time

Part Time Traveling Specialist includes weekends/on-call - Remote

Remote, USA Full-time

Travel Consultant - Flexible Schedule & Immediate Earnings

Remote, USA Full-time

Early Childhood Education Specialist - Flexible Afternoon/Evening Shifts

Remote, USA Full-time

[Fully Remote] Customer Support Associate - CVS Health

Remote, USA Full-time

Mortgage Services Call Center Associate, Class Date 10/10

Remote, USA Full-time

Apple Engineer (iOS / macOS) - Now Hiring

Remote, USA Full-time

Customer Service Reps - Live Chat FULLY REMOTE

Remote, USA Full-time

(Part-time Work From Home Jobs) Apple Remote Jobs

Remote, USA Full-time

Mortgage Loan Underwriter II

Remote, USA Full-time

Fundraising Support Temp (Fully Remote within Palm Beach County, FL)

Remote, USA Full-time

~REMOTE ENTRY-LEVEL BENEFITS SPECIALIST – NO EXPERIENCE REQUIRED (TRAINING PROVIDED)

Remote, USA Full-time

Senior AI Agent Engineer

Remote, USA Full-time

Ancillary Services Case Manager

Remote, USA Full-time

Hospital Call Center Scheduler - Remote

Remote, USA Full-time

Netflix Data Entry Jobs - Work From Home Jobs

Remote, USA Full-time

Pharmacy Technician - Remote - Memphis TN

Remote, USA Full-time

Customer Success Technical Specialist (Z Transaction Processing Software Platform)

Remote, USA Full-time

Senior Manager Consultant SAP EWM (B9)

Remote, USA Full-time