Back to Jobs

Operations Analyst / Trust & Safety (Remote, United States)

Remote, USA Full-time Posted 2025-05-22

Description:
• Review online activity of K-12 students for safety intervention
• Communicate with customers about incidents
• Apply judgment to make decisions for student safety
• Record precise notes in Salesforce CRM
• Identify trends and collaborate with Operations Analysts
• Develop processes with department leadership
• Audit decisions for accuracy and efficiency
• operate independently with ownership

Requirements: • Experience using a variety of desktop and web-based applications • Experience in crisis management, child advocacy, content moderation, or a related field or degree • Strong comfort level in communicating sensitive information through email, text, and phone • Ability to stay focused on the same task for long uninterrupted periods • Passion for reading with excellent reading comprehension • Confidence to operate independently and autonomously within a virtual team environment • High degree of ownership of individual outcomes and contribution to the department and... company goals • Passion for continuous improvement and a willingness to manage change with grace • Fluency in Spanish is a plus

Benefits:
• Employee benefits include medical, dental and vision
• Extensive Employee Assistance Program
• Participation in the Company’s 401(k) plan with a 4% company contribution
• Access to WorkLifeMatters Employee Assistance Program includes 6 free face-to-face counseling visits per employee/household member per year and unlimited telephone counseling 24/7/365

Apply Job!

 

Similar Jobs

Senior Audit Manager - Non-Profit & HUD Compliance Specialist

Remote, USA Full-time

REMOTE $19/hr. Experienced Medical Reimbursement & Claims Specialist **Texas**

Remote, USA Full-time

Customer Service Agent - Flexible Schedule & Growth Opportunities

Remote, USA Full-time

Amazon Customer Service Jobs – Remote and Flexible Hours

Remote, USA Full-time

Work From Home Customer Service Representative at Aetna Careers

Remote, USA Full-time

Customer Service Representative - Remote & 19 plus Hourly

Remote, USA Full-time

Flexible Online Data Entry Specialist - Earn Extra Income

Remote, USA Full-time

Data Entry Specialist (Work From Home) at United Airlines

Remote, USA Full-time

Benefit and Authorization Specialist - Chronic Infusion ***REMOTE PST/MST***

Remote, USA Full-time

REMOTE $19/hr. Experienced Prior Auth & Medical Claims Specialist-FLORIDA

Remote, USA Full-time

Senior Vice Present, Counsel – Executive Compensation

Remote, USA Full-time

Executive Assistant to Senior Leadership at American Express

Remote, USA Full-time

Part-Time Evening Customer Service Representative – Flexible Hours

Remote, USA Full-time

Data Entry Clerk - Entry Level (Typist) - Remote | WFH

Remote, USA Full-time

SVP- Business Development, Trust & Safety and Generative AI

Remote, USA Full-time

Consulting Analyst

Remote, USA Full-time

Looking for Online English Teacher (100% Remote) in Bristol, CT

Remote, USA Full-time

Senior Accountant - Remote Client Accounting

Remote, USA Full-time

National Account Manager - Construction

Remote, USA Full-time

Business Development Manager

Remote, USA Full-time