Back to Jobs

Inbound Web Chat Agent - Automotive Sales & Customer Service

Remote, USA Full-time Posted 2025-05-22

Description

As a Web Chat Agent, you will engage customers in online conversations regarding automotive and recreational vehicle inquiries. Your role is crucial in representing our dealer clients favorably online while converting interactions into leads, which will help our clients generate revenue from their website traffic...

Compensation and Benefits
• Competitive hourly wage based on experience
• Flexible working hours
• Opportunities for career advancement within the company
• Comprehensive training and ongoing support
• Collaborative and supportive team environment

Why you should apply for this position today

This position offers a unique opportunity to play a vital role in enhancing customer experiences in the automotive industry. Join a team that values innovation and customer service, and become part of a dynamic environment that fosters professional growth.

Skills
• Excellent customer service skills
• Strong written and verbal communication abilities
• Ability to multitask effectively
• Basic internet and computer skills
• Fast typing skills (minimum 35 WPM)
• Positive and professional demeanor
• Adaptability to change in a fast-paced setting

Responsibilities
• Handle a wide variety of customer inquiries via online chat
• Provide accurate information about products and services
• Schedule appointments based on customer needs
• Develop and maintain a knowledge base of products and services
• Capture customer contact information for lead generation
• Summarize interactions for client review based on customer needs

Qualifications
• Previous experience in retail customer service or automotive industry preferred but not necessary
• Must be able to type at least 35 WPM, 40 WPM preferred
• Strong ability to multitask and handle a quick-paced environment
• Excellent problem-solving skills and decision-making abilities
• Friendly and patient attitude towards customers

Education Requirements
• High School Diploma, GED, or equivalent certification

Education Requirements Credential Category
• Secondary Education

Experience Requirements
• 2+ years of experience in an office setting, customer interaction, call center, or customer service is preferred
• Ability to pass a background check

Why work in Chicago, IL

Chicago is a vibrant city known for its rich culture, diverse communities, and thriving job market. Working in Chicago offers access to numerous professional opportunities, a dynamic lifestyle, and a variety of recreational activities. The city’s strong support for the automotive industry provides an exciting backdrop for career growth and development

Apply Job!

 

Similar Jobs

Amazon Customer support Center – Work From Home $19 Hour

Remote, USA Full-time

Work From Home Amazon Customer Service Jobs (Remote) – Part-Time

Remote, USA Full-time

Full-Time Customer Care Chat Jobs – $25-$35/hr | Remote Work

Remote, USA Full-time

Remote Customer Handling Assistant at CVS Health (work from home)

Remote, USA Full-time

Online American Express Virtual Assistant Jobs( Work At Home )

Remote, USA Full-time

Delta Airlines Remote Customer Service Rep (Part-Time) – Start Application

Remote, USA Full-time

Best Part Time Jobs From Home 2020 - Apply Now

Remote, USA Full-time

Delta Airlines Remote Data Entry – No Experience Apply Today

Remote, USA Full-time

Amazon Work From Home Jobs Cleveland, Amazon Remote Jobs Wisconsin

Remote, USA Full-time

Full-Time Remote Chat Moderator Roles - $25-$35/hr | Flexible Work

Remote, USA Full-time

Finance Officer - VacancyGlobal

Remote, USA Full-time

Manager, National Accounts - Retail - Costco

Remote, USA Full-time

Delta Airlines Virtual Assistant Jobs – Work From Home Jobs - Entry Level

Remote, USA Full-time

Entry Level Loan Officer (with training)

Remote, USA Full-time

Data Entry Specialist – Entry Level Work From Home Jobs

Remote, USA Full-time

Program Manager, Product Development

Remote, USA Full-time

Customer Service Representative [Entry Level] – Inglewood

Remote, USA Full-time

Entry Level Customer Support Associate

Remote, USA Full-time

Looking for Teaching Assistant - Floater Young Adult Red Oak in USA

Remote, USA Full-time

Data Entry Specialist (Live Chat, Remote) ?? American Express

Remote, USA Full-time