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Customer Service Representative/Logistics Coordinator – Work From Home Jobs

Remote, USA Full-time Posted 2025-05-22

**Job Summary**


**Job Type:** Full-time


**Salary:** $18 – $22 per hour


**Company:** XYZ Logistics Solutions


**Location:** Remote (Work From Home)


**Benefits:** Health insurance, paid time off, retirement plans, flexible schedule, and more


**Description**


XYZ Logistics Solutions is seeking a dedicated and enthusiastic Customer Service Representative/Logistics Coordinator to join our dynamic team. This remote position is perfect for self-motivated individuals who excel in a fast-paced environment and are passionate about providing excellent customer service while managing logistical operations.


### Requirements


– High school diploma or equivalent; Bachelor’s degree preferred


– Proven experience in customer service or logistics


– Excellent communication and interpersonal skills


– Strong organizational and multitasking abilities


– Proficiency with computer systems and software, such as Microsoft Office and CRM tools


– Ability to work independently and as part of a remote team


### Responsibilities


– Handle customer inquiries and complaints in a professional and timely manner


– Coordinate and manage logistics operations, including shipment tracking and delivery scheduling


– Maintain accurate records of customer interactions and transactions


– Collaborate with other departments to ensure customer satisfaction and efficient workflow


– Provide support and assistance to team members as needed


– Identify and implement process improvements to enhance service quality and operational efficiency


### Benefits


– Competitive salary ranging from $18 to $22 per hour


– Comprehensive health insurance plans


– Generous paid time off and holiday schedule


– 401(k) retirement plan with company match


– Flexible work-from-home schedule


– Opportunities for career growth and professional development


### Educational Qualifications


– High school diploma or GED required


– Bachelor’s degree in Business Administration, Logistics, or related field preferred


**Company Overview**


XYZ Logistics Solutions is a leading provider of supply chain management and logistics services. Our mission is to deliver exceptional service and innovative solutions to our clients while fostering a positive and productive work environment for our employees. As a remote-first company, we prioritize flexibility and work-life balance, allowing our team members to thrive both personally and professionally.


If you are a proactive problem-solver with a passion for customer service and logistics, we would love to hear from you. Apply today to join our team and become an integral part of XYZ Logistics Solutions!


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