Customer Service Representative (Part-Time) – Midland – TX
Job Title: Customer Service Representative (Part-Time) – Midland, TX
Job Summary:
We are seeking an enthusiastic and dedicated individual to join our team as a part-time Customer Service Representative in our Midland, TX location. This is a part-time position with Amazon, one of the top e-commerce companies in the United States, offering competitive hourly rates up to $20 per hour for under 4 hours of work daily. As part of our commitment to our employees’ well-being, we provide a comprehensive benefits package including Health and Dental Insurance, Paid Training, and Paid Vacations.
Job Description:
As a Customer Service Representative, you will be the first point of contact for our customers. Your primary task will be to assist customers by providing product and service information, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction. Your role is crucial in maintaining and enhancing our reputation for superior customer service.
Responsibilities:
– Manage large amounts of incoming calls and customer inquiries
– Identify and assess customersÂ’ needs to achieve satisfaction
– Build sustainable relationships and trust with customer accounts through open and interactive communication
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
– Keep records of customer interactions, process customer accounts and file documents
– Follow communication procedures, guidelines and policies
Requirements:
– Previous customer service experience preferred but not necessary
– Strong phone contact handling skills and active listening
– Familiarity with CRM systems and practices
– Excellent communication and presentation skills
– Ability to multi-task, prioritize, and manage time effectively
– High school degree
Benefits:
At Amazon, we value our employees and offer a comprehensive benefits package including:
– Health and Dental Insurance
– Paid Training
– Paid Vacation
– Employee discounts
– Opportunities for advancement within the company
Company Overview:
Amazon is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. We are committed to being Earth’s most customer-centric company, where people can find and discover anything they want to buy online.
If you are a team player, passionate about providing exceptional customer service, and looking to join a dynamic and influential company, apply today to join our team as a Part-Time Customer Service Representative. Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Experience:
While previous customer service experience is preferred, it is not necessary. Our paid training program will provide you with all the skills needed to succeed in the role.
Join us at Amazon in Midland, TX, and take your career to new heights. Apply today!
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