Customer Service Executive – Hiring Now – Fort Wayne
Customer Service Executive – Hiring Now – Fort Wayne
**Job Summary:**
**Job Type:** Full-Time
**Salary Unit:** Hourly
**Working Hours:** 40 hours/week
**Company:** Amazon
**State Location:** Indiana
**Benefits:** Health, Dental, Paid Training, Paid Vacations
**Description:**
Amazon is seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team in Fort Wayne, Indiana. The ideal candidate will be passionate about delivering exceptional customer service and have a keen interest in helping customers resolve their issues efficiently. If you are a problem-solver who enjoys interacting with people and providing top-notch support, we want to hear from you!
Requirements:
– High school diploma or equivalent
– Proven customer service experience
– Excellent communication skills, both written and verbal
– Ability to work in a fast-paced environment
– Strong problem-solving skills
– Basic computer skills and familiarity with CRM systems
– Flexibility to work various shifts, including weekends and holidays
Responsibilities:
– Manage large amounts of incoming calls and customer inquiries
– Identify and assess customers needs to achieve satisfaction
– Provide accurate, valid, and complete information by using the right methods/tools
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
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