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Full-Time Customer Service Agent – Immediate Start

Remote, USA Full-time Posted 2025-05-22

Job Summary


Job Type: Full-Time


Salary: $18 – $22 per hour


Working Hours: 40 hours per week


Company: Amazon


Location: California


Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan


Description


Amazon is seeking a dedicated and proactive Full-Time Customer Service Agent to join our dynamic team in California. If you are passionate about delivering exceptional customer service and are looking for a role with immediate start, we want to hear from you!


Responsibilities


– Provide outstanding customer service to all Amazon customers via phone, email, and chat.


– Resolve customer inquiries and issues in a timely and professional manner.


– Document interactions and follow up on outstanding customer issues.


– Collaborate with other departments to ensure customer satisfaction.


– Maintain a high level of product knowledge to assist customers effectively.


Requirements


– High School Diploma or equivalent; Bachelor’s degree in a related field is a plus.


– Prior experience in customer service or a related field.


– Excellent communication skills, both verbal and written.


– Ability to handle stressful situations and de-escalate conflicts.


– Strong problem-solving skills and attention to detail.


– Proficient in Microsoft Office Suite and basic computer skills.


– Ability to work flexible hours, including weekends and holidays if needed.


Benefits


– Comprehensive Health Insurance


– Dental Insurance


– Paid Training


– Paid Vacations


– 401(k) Plan


– Employee Discount


– Career Advancement Opportunities


Company Overview


Amazon is a globally recognized e-commerce and cloud computing company dedicated to providing customers with a vast selection of products and services, exceptional customer service, and innovative technology solutions. We pride ourselves on fostering a diverse and inclusive workplace where every employee feels valued and empowered. Join Amazon and become part of a company that is continually shaping the future of technology and customer experience.


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