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Customer Service Agent (Immediate Hiring) – Orange

Remote, USA Full-time Posted 2025-05-22

Job Summary


Company: Amazon


Location: California


Job Type: Full-Time


Salary: Competitive hourly rate


Working Hours: 40 hours per week


Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan


Description


We are looking for enthusiastic and dedicated Customer Service Agents to join our team at Amazon in California. As a Customer Service Agent, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. This position offers a competitive hourly rate and a comprehensive benefits package.


Requirements



  • High School Diploma or equivalent

  • Excellent communication skills

  • Ability to problem solve and think critically

  • Experience in a customer service role is preferred but not required

  • Comfortable with technology and able to learn new systems quickly

  • Ability to work a flexible schedule, including evenings, weekends, and holidays


Responsibilities



  • Respond to customer inquiries via phone, email, and chat

  • Provide accurate and timely information to customers

  • Resolve customer issues and concerns efficiently

  • Document customer interactions and transactions

  • Collaborate with other departments to ensure resolution of customer issues


Benefits



  • Health and dental insurance

  • Paid training programs

  • Paid vacation and holidays

  • 401(k) retirement plan with company match

  • Employee discounts on products and services


Educational Qualifications



  • High School Diploma or equivalent required


Experience



  • Previous experience in customer service is preferred but not mandatory


Company Overview


Amazon is a global leader in e-commerce and technology services, renowned for its customer-centric approach and innovative solutions. With a commitment to excellence and a passion for exceeding customer expectations, Amazon offers a dynamic and rewarding work environment for its employees. Join us and be a part of a company that values innovation, diversity, and professional growth.


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