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Customer Service Executive – Immediate Openings

Remote, USA Full-time Posted 2025-05-22

Job Summary


Job Type: Full-Time


Salary: $18 – $20 per hour


Location: Austin, Texas


Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)


Job Description


We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. As a Customer Service Executive, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services.


Responsibilities



  • Handle inbound and outbound customer calls in a professional manner.

  • Respond to customer inquiries and resolve issues promptly and efficiently.

  • Provide information about products and services to customers.

  • Maintain accurate records of customer interactions and transactions.

  • Collaborate with other departments to resolve complex customer issues.

  • Meet performance targets and contribute to overall team goals.


Requirements



  • High School Diploma or equivalent; Bachelor’s degree preferred.

  • Previous experience in customer service or related field.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving abilities and attention to detail.

  • Proficiency in computer applications and CRM software.

  • Ability to work flexible hours, including weekends and holidays.


Educational Qualifications



  • High School Diploma or equivalent required.

  • Bachelor’s degree in Business Administration or related field is a plus.


Experience



  • Minimum of 1-2 years of experience in customer service or a similar role.

  • Experience in a call center environment is an advantage.


Company Overview


At [Your Company Name], we are committed to providing top-notch customer service and creating a positive experience for our clients. As a leading provider of [specific products/services], we pride ourselves on our dedication to excellence and our strong customer-centric approach. Join our dynamic team and contribute to our mission of delivering unparalleled service and support.


We offer a competitive salary package, comprehensive benefits, and opportunities for growth and advancement. If you are passionate about customer service and looking for a challenging and rewarding career, we encourage you to apply for the Customer Service Executive position today!


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