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Customer Support Executive – Entry Level

Remote, USA Full-time Posted 2025-05-22

Job Summary


**Job Type:** Full-Time


**Salary:** $15 – $20 per hour


**Working Hours:** 40 hours per week


**Company:** Amazon


**Location:** Washington, DC


**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k) matching, Employee Discounts


Amazon is seeking a highly motivated Customer Support Executive to join our team in Washington, DC. This entry-level position offers an excellent opportunity to launch your career in customer service with one of the world’s most renowned companies. Enjoy a supportive work environment, extensive benefits, and opportunities for career growth.


Description


As a Customer Support Executive at Amazon, you will be the first point of contact for our valued customers. You’ll address inquiries, resolve issues, and ensure a seamless customer experience through various communication channels, including phone, email, and chat.


Requirements


– High school diploma or GED


– Strong communication skills, both written and verbal


– Basic computer proficiency


– Problem-solving abilities


– Ability to handle a high volume of inquiries


Responsibilities


– Respond to customer inquiries via phone, email, and chat


– Resolve customer issues promptly and efficiently


– Provide product and service information


– Document and track customer interactions


– Escalate complex issues to appropriate departments


– Follow up with customers to ensure resolution


Benefits


– Competitive hourly wage


– Health insurance


– Dental and vision coverage


– Paid training programs


– Paid vacations and holidays


– 401(k) matching


– Employee discounts on Amazon products


Educational Qualifications


– High school diploma or GED required


– Additional certifications in customer service are a plus


Experience


– No prior experience required; on-the-job training will be provided


– Previous customer service experience is an advantage


Company Overview


Amazon is a global leader in e-commerce and technology, dedicated to creating a seamless shopping experience for its customers. With a focus on innovation and customer satisfaction, Amazon offers diverse career opportunities and a dynamic work environment. Join us and be part of a team that values your contribution and fosters professional growth.


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