Back to Jobs

Customer Care Associate | Part Time | Remote | $17-$18/hr Plus $50/mo Stipend | * $500 Sign On Bonus

Remote, USA Full-time Posted 2025-05-22

OnTrac is hiring part-time Customer Care Associates!

Start Date: October 2 nd Orientation, Training starts October 7 th...

Location: Remote

Are you looking for a chance to make a difference for others? Do you believe in providing outstanding customer service?

If you find reward in serving others and solving problems, consider joining the OnTrac Customer Care Team!

At OnTrac, we truly care about our customers’ experience. As our business continues to grow, so does our need for high quality Customer Care Associates.

If you like to help others, have a strong sense of empathy, enjoy a fast-paced environment, have the gift of listening and problem solving, then we want you to consider joining our amazing team!

What our Customer Care Associates do daily:
• Talk with customers about the delivery of their packages, handling phone calls, researching and problem solving to ensure smooth package delivery.
• Document the delivery flow of a package into our tracking system.
• Assist customers, consumers, and delivery drivers throughout the lifecycle of a package delivery.
• Partner with our regional facilities to create an outstanding customer experience.
• Troubleshoot, research, resolve or escalate issues as necessary.
• Participate in continuous improvement efforts to help grow the business.

How you’ll be rewarded as a Customer Care Advocate:
• Fun work environment with opportunity for career advancement
• Friendly and creative Recognition and Reward programs

What you’ll need to be a successful Customer Care Associate:
• The ability to multi-task on a computer using multiple computer applications while on a phone call.
• Availability to work a variety of work shifts
• The ability to talk with customers, listen attentively to concerns, express empathy and research problems for resolution.
• Strong written and verbal communication skills. Attention to details and data entry/typing 30 wpm (including 10 key)
• Successfully pass a pre-employment background and equipment check
• Reliable internet connection
• Reliable Windows PC - must have 8GB RAM

This is not necessarily an exhaustive list of responsibilities, skills, duties and working conditions associated with the job. It is intended to be an accurate reflection of the current job, however, management may revise job and tasks based on business needs including emergencies, staffing needs and workload.

LaserShip, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, “OnTrac” or the “Company”) is an equal opportunity employer.

Apply Now

Apply Job!

 

Similar Jobs

Gain Online Teaching Experience: Volunteer to Teach English to Children in Latin America | Training Provided | Starts Oct 21, 2024

Remote, USA Full-time

Technical Support Representative — full time, requires weekend (Sat + Sun) early, standard, and late shifts available — $40,000 / year + benefits (Locations: Arizona, California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington)

Remote, USA Full-time

Contract marketing copywriter

Remote, USA Full-time

Retail Service Representative

Remote, USA Full-time

Demand Generation Contractor

Remote, USA Full-time

Live Chat Specialists

Remote, USA Full-time

USA truck dispatcher

Remote, USA Full-time

Customer Help Representative

Remote, USA Full-time

Head of Communication

Remote, USA Full-time

Clean Room Assembler

Remote, USA Full-time

Segment Marketing Senior Specialist

Remote, USA Full-time

Data Entry Clerk- Part Time - Remote

Remote, USA Full-time

Global Corporate & Investment Bank Audit, Vice President

Remote, USA Full-time

Data Entry Jobs At Disney From Home for Freshers

Remote, USA Full-time

Immediately Require Online English Tutor – Flexible Hours in Moore, OK

Remote, USA Full-time

Southwest Airlines Remote Positions

Remote, USA Full-time

Walgreens Data Entry Jobs $27 (Remote) - VacancyGlobal

Remote, USA Full-time

Delta Airlines Part Time Remote Jobs $26/Hour

Remote, USA Full-time

Talent Acquisition Specialist

Remote, USA Full-time

(Remote Part Time Jobs) Disney Data Entry Jobs No Experience Required

Remote, USA Full-time