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Remote Customer Service Role - $20/hr | Work from Home

Remote, USA Full-time Posted 2025-05-22

Job Overview

We are seeking a dedicated Customer Experience Specialist to join our esteemed team in a rewarding 6-month contract-to-hire position. Following an initial 3 weeks of comprehensive on-site training in Tampa, Florida, you will enjoy the flexibility of remote work...

Key Responsibilities
• Onboard new customers and respond to account inquiries with professionalism and a welcoming demeanor.
• Ensure seamless communication across various departments to enhance the overall customer experience.
• Address billing inquiries and manage tasks efficiently through our ticketing system.
• Exhibit exceptional care and urgency, exemplifying our unwavering commitment to customer satisfaction.

Required Skills
• Strong customer service orientation and the ability to communicate effectively with both customers and internal teams.
• Proficiency in managing billing inquiries and familiarity with ticketing systems.
• Bilingual in Spanish is advantageous.

Qualifications
• A minimum of 2 years of experience in customer service.
• Prior experience in Fiber/Wireless/Voice Internet Service Provider support is preferred.
• High School Diploma or GED is required.

Career Growth Opportunities

This role offers a unique chance for professional growth within a dynamic, customer-centric team that values dedication and innovation.

Company Culture And Values

Join a reputable organization committed to customer satisfaction and fostering a collaborative work environment that prioritizes employee development and diversity.

Compensation And Benefits
• Competitive pay at $20/hr.
• Opportunities for advancement within a team that is focused on excellence in customer service.

Employment Type: Full-Time

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