Remote Delta Customer Service Representative Jobs – Work From Home

Job Summary

Job Type: Remote, Full-Time...

Salary: $18 – $22 per hour

Working Hours: Flexible shifts, including weekends and holidays

Company: Delta Airlines

Location: Only available for candidates residing in the state of Georgia

Benefits: Health, Dental, Vision, Paid Training, Paid Vacations, 401(k) matching

Job Description

Delta Airlines is seeking dedicated and motivated Customer Service Representatives to join our remote team. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. You will handle inquiries, resolve complaints, and ensure that each customer has a positive experience with Delta Airlines. This role is pivotal in maintaining our reputation for excellent customer service and enhancing customer loyalty.

The ideal candidate will possess excellent communication skills, a strong ability to troubleshoot and resolve issues, and a passion for helping others. You will work from the comfort of your home, adhering to Delta’s high standards of customer service.

Requirements
• Reside in the state of Georgia.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in using computers and navigating multiple systems.
• Strong problem-solving skills and attention to detail.
• Previous customer service experience is preferred but not required.

Responsibilities
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and efficient manner.
• Provide accurate information about Delta Airlines’ services, policies, and procedures.
• Assist customers with booking, flight changes, and other travel-related inquiries.
• Document and update customer records in the system.
• Collaborate with team members to ensure customer satisfaction.
• Maintain a high level of professionalism and courtesy in all interactions.

Benefits
• Competitive hourly rate ($18 – $22 per hour).
• Health, Dental, and Vision insurance.
• Paid training to ensure your success in the role.
• Generous paid vacation and sick leave.
• 401(k) matching program.
• Employee travel benefits and discounts.
• Opportunities for career advancement within Delta Airlines.

Educational Qualifications
• High school diploma or equivalent is required.

Experience
• Previous customer service experience is preferred but not mandatory.

Company Overview

Delta Airlines is one of the world’s largest global airlines, known for our commitment to providing exceptional service and operational excellence. With a rich history spanning over 90 years, we strive to connect people and cultures around the world. At Delta, we believe in fostering a positive work environment where employees are encouraged to grow and succeed. Our dedication to our customers and employees has earned us numerous awards and accolades, making Delta Airlines a premier choice for travelers and job seekers alike.

Join our team and embark on a rewarding career journey with Delta Airlines, where your contributions make a difference every day.

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