Customer Service Representative - Live Chat (FULLY REMOTE)

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Qualifications
?? Previous customer service experience
?? Strong attention to details...
?? Conscientious, team player
?? Honesty integrity, quality craftsmanship and a good attitude
?? Clear background check and drug screen
Benefits
?? Medical, Prescription, Dental, Vision
?? Disability & Term Life Insurance
?? Matching 401k benefits
?? On-going training & development, & growth opportunities
?? Paid Holidays
?? Paid Time Off (PTO)
?? We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match
Responsibilities
?? With no salary cap, your effort determines your paycheck!
?? Call customers from prior day for quality check
?? Call maintenance customers and schedule visits
?? Call on customer list to offer promotions
?? Follow up on reviews positive and negative
?? General inbound customer service

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